System Administrator

CornerStone Technology Talent Services; Tempe (AZ); Hybrid; USD 85,000 - 105,000; Full time

Benefits offered by this job

Flexible PTO

401(k)

Medical, dental, and vision coverage

Company-paid life insurance

Job summary

CornerStone Technology Talent Services is seeking an experienced Encompass Systems Administrator in Tempe, AZ. This critical role involves leading a significant system transformation to Encompass Web, ensuring effective management of the Encompass LOS platform and optimizing workflows. Candidates should have over 3 years of relevant experience and strong knowledge of mortgage regulations. Benefits include a competitive salary ($85K–$105K), flexible PTO, 401(k), and comprehensive health coverage.

Qualifications

• 3+ years of Encompass LOS administration experience.
• Strong knowledge of workflows, business rules, and system configuration.
• Experience supporting multi-branch or multi-state operations is a plus.

Responsibilities

• Manage and maintain the Encompass LOS platform, focusing on Encompass Web.
• Lead the transition from Encompass Desktop to Encompass Web.
• Troubleshoot APIs and provide user support.

Skills

Encompass LOS administration experience

Hands-on experience with Encompass Web

Knowledge of workflows and business rules

Understanding of mortgage loan lifecycle

Experience with integrations, APIs, or plugins

Knowledge of mortgage compliance regulations

Tools

Encompass Web

Job description

Job Title: Encompass Systems Administrator

Location: Tempe, AZ

Work Setup: Hybrid (3 days onsite / 2 days remote)

Employment Type: Full-Time (Direct Hire)

About the Role

We’re looking for an experienced Encompass Systems Administrator to take ownership of a critical system transformation initiative. In this role, you’ll lead the transition to Encompass Web while improving system performance, automation, and user experience across a growing mortgage operation.

This is a high-impact position where you’ll work closely with leadership and play a key role in shaping how the organization uses its loan origination system.

What You’ll Do

System Administration & Optimization

• Manage and maintain the Encompass LOS platform (with a focus on Encompass Web)
• Build and optimize workflows, business rules, custom forms, and automation
• Support the full loan lifecycle from application to closing
• Configure loan programs, pricing, and rate lock policies
• Maintain document automation and eFolder structures
• Manage user access, roles, and system security
• Lead and support migration from Encompass Desktop to Encompass Web
• Configure web-based workflows and system enhancements
• Test and validate system functionality before rollout

Integrations & Support

• Manage integrations with third-party tools (credit, compliance, document services, etc.)
• Troubleshoot APIs, plugins, and system issues
• Provide user support and create training materials

Compliance & Reporting

• Ensure system setup aligns with mortgage regulations (TRID, HMDA, ECOA, RESPA)
• Build reports and dashboards for leadership
• Support regulatory data collection and reporting

What You Bring

• 3+ years of Encompass LOS administration experience
• Hands-on experience with Encompass Web
• Strong knowledge of workflows, business rules, and system configuration
• Solid understanding of the mortgage loan lifecycle
• Experience with integrations, APIs, or plugins
• Knowledge of mortgage compliance regulations

Nice to Have

• Encompass Administrator Certification
• 5+ years in the mortgage industry
• Experience supporting multi-branch or multi-state operations
• Advanced experience with Encompass Web customization

What’s in It for You

• Competitive salary ($85K–$105K)
• Flexible PTO
• 401(k)
• Medical, dental, and vision coverage
• Company-paid life insurance

Why This Role?

If you enjoy owning systems, driving improvements, and leading impactful projects, this role gives you the opportunity to make a real difference—especially in a major platform migration to Encompass Web.