Hybrid EFT & Payments Operations Specialist

Pathward, N.A.; Sioux Falls (SD); Hybrid; USD 24,000 - 39,000; Full time

Benefits offered by this job

Health insurance

401(k) retirement benefits

Paid time off

Job summary

Pathward, N.A. is seeking an EFT ACH and Wire Support Specialist to join our hybrid team in the United States. You will perform daily banking operations, handle funds movement, and support deposit services with accuracy and compliance.

This role focuses on operational activities, risk assessment, and collaboration with management to implement policies, procedures, and KPIs. A high school diploma and less than one year of related experience are typical prerequisites.

Qualifications

• Performs daily banking operations and funds movement in accordance with organizational policies, procedures, and standards.

Responsibilities

• Performs operational activities related to banking services, ACH transactions, checks, and wire transfers, including timely processing and reconciliations.
• Identify and assess operational risks, develop corrective action plans, and ensure regulatory compliance via internal controls.
• Collaborate with management in developing and implementing strategic initiatives, policies, procedures, and KPIs.
• Conduct research and resolve customer account and transaction inquiries for internal and external stakeholders.
• Assist in the development, preparation, and analysis of ad hoc reports to support business and operational objectives.
• Perform additional duties as assigned.

Education

High School Diploma or equivalent

Job description

Pathward, N.A. is seeking an EFT ACH and Wire Support Specialist to join our hybrid team in the United States. You will perform daily banking operations, handle funds movement, and support deposit services with accuracy and compliance.

This role focuses on operational activities, risk assessment, and collaboration with management to implement policies, procedures, and KPIs. A high school diploma and less than one year of related experience are typical prerequisites.