Hybrid Education & Training Coordinator

ASCENDING; Glen Allen (VA); Hybrid; USD 42,000 - 64,000; Full time

Benefits offered by this job

Hybrid work arrangement

Job summary

ASCENDING seeks an organized Education & Training Coordinator to plan, coordinate, and deliver learning programs, events, and related admin work in a hybrid role in Glen Allen, VA. The role serves as the first contact for inquiries, provides customer service and technical support, coordinates virtual and in-person trainings, and supports logistics, materials, and reporting for ongoing programs.

You will work with leaders and cross-functional teams to ensure successful execution and participant

Qualifications

• High school diploma or equivalent required; Associate's degree preferred.
• Experience coordinating learning programs, training activities, events, or admin operations.
• Experience supporting leaders and collaborating with internal/external stakeholders.
• Experience using virtual meeting platforms (Webex, Teams, Zoom).
• Experience administering surveys/evaluations and reporting results.
• Proficiency with learning/event/class-management systems (class setup, agendas, registrations).
• Demonstrated event planning and coordination experience.
• Excellent customer service, interpersonal, and communication skills.
• Strong planning, organizational, and time-management skills with multiple priorities.
• Proficiency with Microsoft Office Suite (Word, Outlook, Excel, PowerPoint, SharePoint).

Responsibilities

• Serve as the primary contact for Education & Training inquiries.
• Provide customer service and technical support to internal teams, external partners, stakeholders, and consumers.
• Coordinate and support internal and external meetings, training sessions, learning programs, and events.
• Assist with event planning and logistics, including scheduling, registration, communications, materials, agendas, and follow-up.
• Set up classes, approve agendas, manage registrations, and provide user support in systems.
• Support virtual training sessions using Webex, Teams, or Zoom.
• Create, update, and maintain training materials and documentation.
• Administer training evaluations and compile reports.
• Maintain awareness of programs, resources, systems, and processes to assist customers.
• Perform general admin and office-management tasks for Education & Training.
• Assist with project tracking, coordination, and reporting for training and events.

Skills

Customer service

Communication

Event coordination

Planning & organization

Time management

Multitasking

Interpersonal skills

Problem solving

Education

High school diploma or equivalent

Associate's degree or equivalent

Tools

Webex

Microsoft Teams

Zoom

Learning management systems

Job description

ASCENDING seeks an organized Education & Training Coordinator to plan, coordinate, and deliver learning programs, events, and related admin work in a hybrid role in Glen Allen, VA. The role serves as the first contact for inquiries, provides customer service and technical support, coordinates virtual and in-person trainings, and supports logistics, materials, and reporting for ongoing programs.

You will work with leaders and cross-functional teams to ensure successful execution and participant