Hybrid Education & Training Coordinator - Events Lead

ASCENDING; Glen Allen (VA); Hybrid; USD 40,000 - 56,000; Part time

Job summary

ASCENDING is seeking an Education & Training Coordinator to plan, coordinate, and deliver learning programs in a hybrid role based in Glen Allen, VA. You will manage inquiries, support internal/external stakeholders, and assist with event logistics for both virtual and in-person sessions.

The role emphasizes strong customer service, organization, and collaboration with cross-functional teams to ensure successful trainings and effective resources for participants.

Qualifications

• High school diploma or equivalent; Associate degree preferred.
• Experience coordinating learning programs, training activities, events, or administrative operations.
• Experience supporting leaders and collaborating with internal and external stakeholders.
• Experience using virtual meeting platforms (Webex, Teams, Zoom) or similar tools.
• Experience administering surveys or evaluations and preparing reports.

Responsibilities

• Serve as the primary contact for Education & Training inquiries.
• Provide customer service and technical support to internal teams, external partners, stakeholders, and consumers.
• Coordinate and support internal and external meetings, training sessions, learning programs, and events.
• Assist with event planning and logistics, including scheduling, registration, communications, materials, agendas, and follow-up activities.
• Use learning and event management systems to set up classes, approve agendas, manage registrations, and provide technical support to users and partners.
• Support virtual training sessions using platforms such as Webex or similar tools.
• Create, update, and maintain user guides, training materials, instructional resources, and related documentation.
• Administer training evaluations and surveys; compile results and prepare reports as needed.
• Maintain awareness of organizational programs, resources, systems, and processes to effectively assist customers and stakeholders.
• Perform general administrative and office-management tasks in support of the Education & Training function.
• Assist with project tracking, coordination, and reporting for training and event-related initiatives.

Skills

Customer service

Communication

Event coordination

Time management

Multi-tasking

Microsoft Office

Webex/Teams/Zoom

LMS administration

Documentation

Interpersonal skills

Education

Associate degree or equivalent

High school diploma or equivalent

Job description

ASCENDING is seeking an Education & Training Coordinator to plan, coordinate, and deliver learning programs in a hybrid role based in Glen Allen, VA. You will manage inquiries, support internal/external stakeholders, and assist with event logistics for both virtual and in-person sessions.

The role emphasizes strong customer service, organization, and collaboration with cross-functional teams to ensure successful trainings and effective resources for participants.