Hybrid E‑Commerce Operations Specialist

Life Fitness / Hammer Strength; Rosemont (IL); Hybrid; USD 62,000 - 86,000; Full time

Benefits offered by this job

401(k) savings plan with 4% employer/5

Medical insurance

Dental insurance

Vision insurance

Paid time off and holidays

Paid vacation days

Paid sick leave

Job summary

Life Fitness / Hammer Strength is seeking an E-Commerce Operations Specialist to keep our digital commerce running smoothly across D2C and B2B channels. You will ensure products, pricing, inventory, customer data and orders are accurate across systems.

You will collaborate with eCommerce, IT, UX, Customer Service, and Operations to resolve issues, support promotions, and drive online experience improvements. This hybrid role is based in Rosemont, IL.

Qualifications

• Bachelor's degree or equivalent experience.
• 2–4 years of experience in eCommerce operations or related digital platforms.
• Experience managing catalogs, pricing, inventory, or order management processes.
• Strong analytical, problem-solving, and troubleshooting skills.
• High attention to detail with data accuracy.
• Ability to manage multiple priorities in a fast-paced environment.
• Proficiency with Microsoft Excel and reporting tools.

Responsibilities

• Maintain product, pricing, inventory, and customer data across eCommerce platforms.
• Update inventory availability and lead times from internal reports and data sources.
• Monitor order processing and data flow between eCommerce platforms and ERP systems.
• Troubleshoot operational issues with IT and business partners.
• Manage product catalog updates, SKU maintenance, and new product setup.
• Support pricing updates, promotions, and promotional testing.
• Monitor site health and identify opportunities to improve performance.
• Assist with platform enhancements, system upgrades, and eCommerce initiatives.
• Perform QA testing for site updates and new functionality.
• Develop strong partnerships across eCommerce, IT, UX, Customer Service, and Operations.

Skills

Analytical thinking

Troubleshooting

Problem solving

Attention to detail

Multitasking

Education

Bachelor's degree in Business, Marketing, Information Systems, or related field

Tools

Microsoft Excel

Reporting tools

Job description

Life Fitness / Hammer Strength is seeking an E-Commerce Operations Specialist to keep our digital commerce running smoothly across D2C and B2B channels. You will ensure products, pricing, inventory, customer data and orders are accurate across systems.

You will collaborate with eCommerce, IT, UX, Customer Service, and Operations to resolve issues, support promotions, and drive online experience improvements. This hybrid role is based in Rosemont, IL.