Hybrid E‑Commerce Ops Specialist | Remote Mon/Fri

Life Fitness; Illinois, United States, Northern America, Americas; Hybrid; USD 62,000 - 86,000; Full time

Benefits offered by this job

401(k) with 4% employer match

Medical insurance

Dental insurance

Vision insurance

Paid time off

12 paid holidays

Paid vacation days (13+)

Job summary

Life Fitness / Hammer Strength is seeking an E-Commerce Operations Specialist to keep our digital commerce experience running smoothly across D2C and B2B channels. You will manage product data, pricing, inventory, and orders while collaborating with IT, UX, and Customer Service to enhance the online customer experience.

The role is hybrid, based out of Rosemont, IL, with Mondays and Fridays remote. A Bachelor's degree or equivalent experience plus 2–4 years in eCommerce operations are required,

Qualifications

• 2-4 years of experience supporting eCommerce operations, digital platforms, or business systems.
• Experience managing product catalogs, pricing, inventory, or order management processes.
• Strong analytical, problem-solving, and troubleshooting skills.
• High attention to detail with a focus on data accuracy.
• Ability to manage multiple priorities in a fast-paced environment.
• Proficiency with Microsoft Excel and reporting tools.

Responsibilities

• Maintain product, pricing, inventory, and customer data across eCommerce platforms.
• Update inventory availability and lead times using internal reports and data sources.
• Monitor order processing and system integrations to ensure seamless data flow between eCommerce platforms and ERP systems.
• Troubleshoot operational issues and collaborate with IT and business partners to resolve them.
• Manage product catalog updates, SKU maintenance, and new product setup.
• Support pricing updates, promotions, and promotional testing to ensure a positive customer experience.
• Monitor site health and identify opportunities to improve operational performance.
• Assist with ongoing platform enhancements, system upgrades, and eCommerce initiatives.
• Perform quality assurance testing for site updates, new functionality, and promotional launches.
• Develop strong partnerships across eCommerce, IT, UX, Customer Service, and Operations teams.

Skills

Analytical thinking

Problem solving

Troubleshooting

Attention to detail

Multitasking

Education

Bachelor's degree in Business, Marketing, Information Systems, or related field

Tools

Excel

Reporting tools

Shopify

Magento

Adobe Commerce

Oracle ERP

Microsoft Dynamics ERP

Job description

Life Fitness / Hammer Strength is seeking an E-Commerce Operations Specialist to keep our digital commerce experience running smoothly across D2C and B2B channels. You will manage product data, pricing, inventory, and orders while collaborating with IT, UX, and Customer Service to enhance the online customer experience.

The role is hybrid, based out of Rosemont, IL, with Mondays and Fridays remote. A Bachelor's degree or equivalent experience plus 2–4 years in eCommerce operations are required,