Hybrid DX Analyst – UX, Web & Mobile Experience

California State University, Fresno

Fresno (CA)

Hybrid

USD 65,000 - 94,000

Full time

3 days ago

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Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

CalPERS

Sick leave

Vacation

15 paid holidays

Education fee waiver

Job summary

California State University, Fresno is seeking a User Experience Analyst I to support the adoption, integration, and design of campus technology solutions and digital experiences. You will collaborate with stakeholders to deliver user-centered outcomes across web, mobile, and desktop interfaces, ensuring accessibility and usability throughout the process.

The role requires a strong foundation in interaction design, user research, and agile practices, with opportunities to lead workshops and

Qualifications

Knowledge of interaction designs and ability to troubleshoot using HTML, CSS, and comparable languages.
Strong understanding of user-centered design principles and methodologies.
Knowledge of and working experience with the design, administration, and support of enterprise Web Content Management platforms; such as: Omni Web CMS.
Knowledge of and working experience with the design, administration, and support of enterprise Mobile App platform(s); such as: Modo Labs.
Knowledge of accessibility testing in accordance with Section 508 of the US Rehabilitation Act and the W3C Web Accessibility Initiative (WAI) and analyzes results.
Knowledge of common campus software applications and effective training and technology enablement methods.
Skills/Ability to:
Ability to use problem-solving skills and seek to optimize data for the best possible outcome.
Conduct needs assessments and user research, including interviews, surveys, focus groups, and data collection.
Technical skills in web and mobile design, including wireframing, prototyping, responsive design, and interface optimization.
Ability to evaluate the efficacy of prototypes and projects through usability testing and feedback collection and iterate on designs based on user feedback.
Participate in and facilitate workshops, solution demonstrations, and presentations using effective consultative and communication skills
Work collaboratively on diverse teams and build effective relationships with technical and non-technical stakeholders.
Maintain effective working relationships with people of diverse backgrounds and collaborate across organizational lines.
Excellent interpersonal and communication skills to communicate ideas to developers.
Organizational and time-management skills with the ability to work under pressure and manage multiple tasks and projects under competing deadlines and maintain flexibility in response to constantly shifting priorities.

Responsibilities

Support adoption, integration, and design of campus technology solutions and digital experiences.
Collaborate with cross-functional teams to deliver user-centered solutions.
Gather requirements, execute projects, and iterate based on user feedback.
Facilitate workshops, demonstrations, and stakeholder communications.