Hybrid Document Management Technician II - Public Programs

City and County of Denver; United States; Hybrid; USD 30,000 - 39,000; Full time

Job summary

City and County of Denver is seeking a Document Management Technician II to support the FAAD team. You will process PEAK and Paper applications, verify documents, and index images with Adobe Pro. You’ll work in a hybrid setup and coordinate with CBMS/WMS systems to ensure accurate data entry and workflow management.

Ideal candidates have strong clerical experience, attention to detail, and the ability to adapt to changing procedures in a fast-paced public-sector environment.

Qualifications

• Graduation from high school or equivalent (GED/HiSET/TASC).
• Two years clerical experience and one year as Document Management Technician I.
• Education/Experience equivalency accepted; no licenses required.

Responsibilities

• Review applications and documents for completeness and eligibility.
• Process PEAK and Paper applications submitted for public assistance.
• Verify information and forward to supervisor when needed.
• Communicate with clients by phone to verify information.
• Index documents using Adobe Pro and ensure image quality.
• Input data and manage workflow in CBMS/WMS.
• Conduct QA and suggest workflow improvements.

Skills

Time management

Teamwork

Customer service

Adaptability

Data entry

Education

High school diploma or GED

Tools

CBMS

WMS

Adobe Pro

Job description

City and County of Denver is seeking a Document Management Technician II to support the FAAD team. You will process PEAK and Paper applications, verify documents, and index images with Adobe Pro. You’ll work in a hybrid setup and coordinate with CBMS/WMS systems to ensure accurate data entry and workflow management.

Ideal candidates have strong clerical experience, attention to detail, and the ability to adapt to changing procedures in a fast-paced public-sector environment.