Hybrid DME Care & Order Specialist

Medcare Equipment; United States; Hybrid; USD 35,000 - 45,000; Full time

Job summary

Medcare Equipment is looking for a Customer Service Associate (CSA) in the United States. This position involves handling customer orders for durable medical equipment and providing exceptional service by processing orders accurately and efficiently. You'll be a crucial part of a hybrid model, working 3 days in the office and 2 days from home.

Ideal candidates will possess strong organizational skills, a high school diploma, and experience in healthcare logistics. Training will be provided to help you excel in this crucial role.

Qualifications

• High school diploma or GED required.
• Previous healthcare or medical equipment experience preferred.
• Demonstrated PC skills with data entry experience.

Responsibilities

• Handle customer orders for durable medical equipment.
• Field incoming or outgoing calls from patients and caregivers.
• Gather required data and handle electronic referrals.

Skills

Customer service excellence

Strong organizational skills

Data entry proficiency

MS Office proficiency

Knowledge of insurance guidelines

Education

High School Diploma or GED

Job description

Medcare Equipment is looking for a Customer Service Associate (CSA) in the United States. This position involves handling customer orders for durable medical equipment and providing exceptional service by processing orders accurately and efficiently. You'll be a crucial part of a hybrid model, working 3 days in the office and 2 days from home.

Ideal candidates will possess strong organizational skills, a high school diploma, and experience in healthcare logistics. Training will be provided to help you excel in this crucial role.