Hybrid Dispatch Specialist — Onsite 2x/Week in Pittston

Benco Dental; Pittston (Luzerne County); Híbrido; USD 23.000 - 28.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Excellent compensation packages

Medical, Dental and Vision benefits

401k package

Paid Time Off

Profit sharing

Hybrid work schedule

College Tuition Savings Program

Diversity and inclusion groups

Fortune Great Place to Work

Family-owned for 90+ years

Descripción de la vacante

Benco Dental, part of 1930 Ventures, is seeking a Dispatch Specialist in Pittston, PA. This role supports customers and internal teams by handling inquiries, orders, and service issues with 2 onsite days per week and 3 days from home. Pay starts at $18.00 per hour with potential increases during the first six months.

The ideal candidate communicates well, manages multiple tasks, and maintains accurate records. Training aligns with day shifts, with a Monday–Friday schedule.

Formación

• High school diploma or GED required.
• Customer service experience preferred.
• Residency: able to work 2 onsite days in Pittston, PA.

Responsabilidades

• Respond to customer inquiries, issues and orders in a courteous and timely manner.
• Cover phones for service calls as needed and monitor technician schedules.
• Interact with service techs and managers to maximize scheduling efficiency.
• Assist with billing, credits and basic part orders using correct item numbers.
• Document conversations and maintain accurate records for service events.
• Provide timely updates to management to ensure customer expectations are met.

Conocimientos

Communications

Customer service

Multitasking

Attention to detail

Educación

High school diploma or GED

Descripción del empleo

Benco Dental, part of 1930 Ventures, is seeking a Dispatch Specialist in Pittston, PA. This role supports customers and internal teams by handling inquiries, orders, and service issues with 2 onsite days per week and 3 days from home. Pay starts at $18.00 per hour with potential increases during the first six months.

The ideal candidate communicates well, manages multiple tasks, and maintains accurate records. Training aligns with day shifts, with a Monday–Friday schedule.