Dental Practice Lifecycle Coordinator (Hybrid)

Benco Dental; Pittston (Luzerne County); Hybrid; USD 45,000 - 60,000; Full time

Benefits offered by this job

Excellent compensation

Benefits from Day 1

401(k) from Day 1

Paid time off

Profit sharing

Hybrid work environment

Employee discounts

Tuition assistance

Family culture

Diversity & inclusion

Job summary

Benco Dental in Pittston, PA (Hybrid) seeks a Practice Lifecycle Coordinator to oversee CRM, client communications, discovery calls, and document management, ensuring files are up to date and tasks are organized efficiently.

The ideal candidate has 1–3 years in communications or business administration, plus proven coordination or project management experience. A Bachelor’s in Business, Marketing or related field is preferred. Onsite work two days per week at our Pittston home office is required.

Qualifications

• 1–3 years experience in communications and/or business administration.
• Proven experience in program coordination or project management.
• Experience in content creation and social media management is preferred.

Responsibilities

• Manage the Practice Lifecycle lead pipeline.
• Collaborate with solutions team to develop program materials.
• Coordinate with partners and internal stakeholders to manage start-up leads.
• Monitor program metrics and report performance with insights.
• Perform other duties to support department operations.

Skills

Problem solver

Clear communicator

MS Office proficiency

Team collaboration

Task prioritization

Education

Bachelor's Degree in Business Administration

Bachelor's Degree in Project Management

Bachelor's Degree in Marketing

Tools

CRM software

Database management systems

Job description

Pittston, PA (Hybrid)

Practice Lifecycle Coordinator position

At Benco Dental, our company is our family, and we are looking for a new addition to assist us in Driving Dentistry Forward. Please review the description below carefully to ensure that this position is the perfect match for you!

What's in it for YOU?

• Excellent Compensation Packages
• Medical, Dental and Vision Benefits Effective on Day 1
• 401k Package Effective on Day 1
• Paid Time Off Program
• Profit Sharing
• Hybrid Work Environment
• Associate Discounts and Community Giveback Programs
• College Tuition Savings Program
• Caring Family Culture Toward all Associates
• Certified as a FORTUNE Great Place to Work
• Opportunities to join resource groups that promote Diversity, Equity, and Inclusion
• Family owned for 90+ years

Position Summary:

The Practice Lifecycle Coordinator will oversee management of CRM, communication with customers, coordinating discovery calls, ensuring all documents are up to date and filed in an organized fashion, tracking, and other administrative tasks.

Do YOU Possess These Skills and Attributes?

• Problem solver, adaptable, and agile thinker
• Clear communicator with active listening skills
• Windows and Microsoft Office proficient, with familiarity in database management systems
• Ability to work independently and collaboratively in a team environment
• Ability to prioritize and manage multiple tasks and/or projects

Do These Responsibilities Interest YOU?

• Management of the Practice Lifecycle lead pipeline
• Collaborate with the solutions team to develop and refine program materials
• Work with key partners and internal stakeholders to ensure that start-up leads are managed efficiently throughout their experience
• Monitor program metrics and provide regular reports on program performance, highlighting successes and areas for improvement
• Performs other duties as assigned to support the efficient operation of the department and company

Do YOU Meet These Requirements?

• 1-3 years experience in communications and/or business administration (Required)
• Proven experience in program coordination, project management, or related roles (Required)
• Experience in content creation and social media management (Preferred)
• Bachelor's Degree in Business Administration, Project Management, or Marketing (Preferred)
• Ability to effectively communication (Read, Write, Speak) English is required
• Ability to work onsite 2 days per week at our home office in Pittston, PA

Who We Are: It's our Mission to Drive Dentistry Forward

Benco Dental, the largest privately owned, full-service dental distributor in the United States, has remained in the family since 1930-a family that now includes our more than 40,000 customers and over 1,500 associates in the 48 contiguous states.

We provide more supply and equipment options than any other full-service distributor, an offering enhanced by a comprehensive suite of services, including office design, equipment repair, practice coaching, financing and project management, wealth management and dental-specific technology solutions. These services are supported by over 400 professionally trained sales representatives and 300 factory-trained service technicians who begin every task by asking \"What does the customer want?\"

If you enjoy working for a progressive company, who is committed to diversity in our workforce, who values all customers and associates, who also provides the opportunity for growth and development- we encourage you to learn more about our Benco family. We are looking for driven professionals who want to play a key role in our future success, while making a positive impact within our industry. Thank you for your interest in Benco Dental. We look forward to hearing from you!

We're proud to be an equal opportunity and affirmative action employer. At Benco Dental we celebrate our associates' differences to foster a culture of diversity and inclusion every day.