Hybrid Director of Operations — Growth & Process Improvement

Career Placement & Recruiting; California; Hybrid; USD 110,000 - 160,000; Full time

Job summary

Career Placement & Recruiting in St. Louis, MO is seeking a Director of Operations for a full-time hybrid role with optional work-from-home flexibility. You will oversee daily operations, optimize workflows, and align processes to support professionals and employers.

The position involves budgeting, resource planning, and leading cross-functional teams to deliver high-quality service. You will drive continuous improvement and scalable growth while enhancing the customer experience across the

Qualifications

• Strong operations management skills including process improvement and workflow optimization.
• Advanced analytical skills for interpreting data and reporting performance.
• Experience in leading and developing cross-functional teams.
• Budgeting, financial oversight, and resource planning expertise.
• Customer service mindset with focus on client satisfaction.
• Excellent organizational and communication abilities.
• Ability to solve problems and drive scalable improvements.
• Experience in professional services, recruiting, or career coaching is preferred.
• Bachelor’s degree in Business, Operations Management, or related field; advanced degree is a plus.

Responsibilities

• Oversee daily operational activities to ensure efficient processes and workflows.
• Manage budgets, optimize resource allocation, and monitor performance metrics.
• Lead and develop cross-functional teams and coordinate with client-facing staff.
• Support high-quality service delivery to professionals and employers.
• Improve customer experience and implement best practices across operations.
• Partner with leadership to drive continuous improvement and scalable growth.

Skills

Operations management

Analytical skills

Team management

Budgeting

Customer service

Organizational skills

Communication

Professional services experience

Problem solving

Education

Bachelor's degree in Business/Operations

Advanced degree a plus

Job description

Career Placement & Recruiting in St. Louis, MO is seeking a Director of Operations for a full-time hybrid role with optional work-from-home flexibility. You will oversee daily operations, optimize workflows, and align processes to support professionals and employers.

The position involves budgeting, resource planning, and leading cross-functional teams to deliver high-quality service. You will drive continuous improvement and scalable growth while enhancing the customer experience across the