Hybrid Director of Business Operations & Strategy

Microsoft; Chicago (IL); Hybrid; USD 131,000 - 304,000; Full time

Job summary

Microsoft is seeking a Director of Business Operations in the United States to lead the GCSO team, drive organizational rhythm and partner with the VP on strategic projects. The role emphasizes inclusive culture, strong project management, and deep operations expertise.

Responsibilities include running budgeting, headcount, and resource prioritization while shaping the business strategy and ensuring cross-organizational alignment across marketing, sales, engineering, and finance.

Qualifications

• Bachelor's Degree in relevant field and 8+ years in related roles.
• Experience in financial management, business planning, operations, strategy or project management.
• Deep knowledge of business operations and data-driven decision making.

Responsibilities

• Oversee RoB – MMMs, WBRs, annual planning and prioritization; communicate priorities quarterly.
• Foster a rich team culture, enhance employee satisfaction and retention, drive high performance.
• Manage budgets, headcount and resource distributions; lead cross-functional initiatives.
• Lead organizational strategy and advocate for diverse and inclusive hiring practices.

Skills

People management

Cross-functional collaboration

Communication

Operations leadership

Education

Bachelor's Degree in relevant field

Master's Degree in relevant field

Job description

Microsoft is seeking a Director of Business Operations in the United States to lead the GCSO team, drive organizational rhythm and partner with the VP on strategic projects. The role emphasizes inclusive culture, strong project management, and deep operations expertise.

Responsibilities include running budgeting, headcount, and resource prioritization while shaping the business strategy and ensuring cross-organizational alignment across marketing, sales, engineering, and finance.