Hybrid Director, Clinical Commercial Operations & Analytics

Nova Biomedical; Waltham (MA); On-site; USD 170,000 - 215,000; Full time

Benefits offered by this job

Flexible Medical, Dental, & Vision

Competitive 401k company match

Bonus Program

Generous PTO and paid holidays

Hybrid and flexible work arrangements

Job summary

Nova Biomedical in Massachusetts seeks a Director of Clinical Commercial Operations to build and run the commercial operating infrastructure, providing governance, analytics, pricing support, and quote processes across SFDC and sales teams.

Coordinating with Product Management, Finance, and HR, this role ensures data quality, disciplined processes, and actionable insights to drive revenue delivery while supporting leadership with decision-ready views.

Qualifications

• 10+ years in commercial operations, sales operations, business analytics, pricing, revenue operations, or related roles.
• Experience supporting a complex global or multi-region commercial organization, preferably in medical devices, diagnostics, life sciences, or healthcare.
• Strong experience with SFDC governance, reporting, dashboard development, data quality, training, and sales-process adoption.
• Demonstrated capability in commercial analytics, forecasting support, funnel analysis, pricing, quoting, territory analysis, and sales performance reporting.
• Ability to translate data into practical recommendations and influence commercial leaders without replacing their accountability.

Responsibilities

• Establish and maintain standard commercial reporting, definitions, dashboards, and review cadences.
• Support funnel, forecast, orders, revenue, backlog, win/loss, installed-base, utilization, and commercial-performance reviews.
• Provide leaders with accurate, timely, and decision-ready views of commercial performance, opportunities, risks, and required actions.
• Maintain action and decision logs from commercial reviews and support disciplined follow-through.
• Own the Clinical business requirements, governance, data standards, and adoption expectations for SFDC in partnership with IT and enterprise system owners.
• Define required opportunity, account, contact, product, stage, probability, timing, and loss-reason data standards.
• Monitor data completeness, timeliness, consistency, and usage; identify gaps and coordinate corrective actions with sales leadership.
• Develop and deliver role-based training, onboarding, job aids, and coaching so sales teams use SFDC consistently and effectively.
• Translate commercial process needs into prioritized system enhancements, reports, dashboards, and workflows.
• Analyze funnel progression, opportunity conversion, sales-cycle movement, loss reasons, revenue progression, and installed-base development.
• Develop analytics that help sales leadership identify performance gaps, growth opportunities, customer and segment patterns, and execution priorities.
• Support annual territory analysis using market opportunity, account potential, installed base, workload, coverage, and sales performance data.
• Provide scenario analysis to help leadership evaluate territory design, coverage models, and resource deployment.
• Support strategic pricing through pricing analytics, competitor and market inputs, price realization analysis, discount patterns, and margin visibility.
• Build and maintain disciplined quote-generation processes, tools, templates, approval workflows, and turnaround standards.
• Coordinate complex or nonstandard quotes across Sales, Product Management, Finance, Legal, Service, and other required functions.
• Monitor pricing and quote performance, including discounting, exceptions, approval cycle time, and price realization.
• Maintain clear governance so approved pricing strategy and approval authorities remain with designated business, Product Management, Commercial, and Finance leaders.
• Support annual quota development with historical performance, market opportunity, territory potential, pipeline, installed-base, and coverage analytics.
• Provide analysis and modeling to support sales compensation-plan development in partnership with Sales leadership, Finance, and HR.
• Test proposed quota and compensation structures for clarity, alignment, internal consistency, and potential execution issues.
• Support annual rollout materials, reporting requirements, and ongoing performance visibility while Finance and HR retain control and approval responsibilities.

Skills

SFDC governance

Reporting

Dashboard development

Data quality

Sales-process adoption

Training

Global experience

Commercial analytics

Forecasting

Funnel analysis

Pricing

Quoting

Territory analysis

Sales reporting

Data translation

Influence leadership

Education

Bachelor's degree in business/finance/analytics/marketing/life sciences

Advanced degree preferred

Tools

Salesforce (SFDC)

Job description

Nova Biomedical in Massachusetts seeks a Director of Clinical Commercial Operations to build and run the commercial operating infrastructure, providing governance, analytics, pricing support, and quote processes across SFDC and sales teams.

Coordinating with Product Management, Finance, and HR, this role ensures data quality, disciplined processes, and actionable insights to drive revenue delivery while supporting leadership with decision-ready views.