Director, Clinical Commercial Operations

Nova Biomedical Corporation; Waltham (MA); Híbrido; USD 170 000 - 215 000; Tempo integral

Vantagens oferecidas por esta oferta de emprego

Bonus Program

Generous PTO

Tuition reimbursement

Hybrid work arrangements

Professional development

Resumo da oferta

Nova Biomedical in Massachusetts seeks a Director of Clinical Commercial Operations to build the commercial operating infrastructure enabling predictable sales execution. You'll oversee commercial reporting, governance, analytics, pricing support, quote processes, SFDC management, and sales training to convert data into actionable insights.

You will partner with Finance, HR, Product Management and Sales to ensure governance, data quality and disciplined decisions, while leading a

Qualificações

• Bachelor's degree in business, finance, analytics, marketing, life sciences or related discipline.
• 10+ years in commercial operations, sales ops, analytics, pricing or related roles.
• Experience supporting a complex global commercial org, preferably in medical devices/diagnostics/healthcare.
• Strong SFDC governance, reporting, dashboards, data quality, and sales process adoption.
• Ability to translate data into practical recommendations and influence leaders.

Responsabilidades

• Establish and maintain standard commercial reporting definitions and dashboards.
• Own SFDC management, data standards, and sales enablement.
• Develop analytics on funnel progression, conversion, revenue trends.
• Support pricing analytics, quote operations, and margin visibility.
• Drive commercial process improvements and governance with cross-functional teams.

Conhecimentos

Commercial analytics

Sales operations

Pricing analytics

SFDC governance

Data-driven insights

Formação académica

Bachelor's degree in business/finance/analytics/life sciences

Ferramentas

Salesforce SFDC

Descrição da oferta de emprego

Nova Biomedical One Global Brand One Vision Together under one name Advanced Instruments and Nova Biomedical are now united under one brand Nova Biomedical marking a major milestone in our journey to deliver greater value to our customers By combining our strengths were accelerating innovation supporting critical workflows and delivering world class service across the biopharmaceutical and clinical markets

Job Summary

The Director Clinical Commercial Operations builds and runs the commercial operating infrastructure that enables predictable effective sales execution The role provides commercial reporting governance analytics strategic pricing support quote generation processes SFDC management and sales process training It converts commercial data into actionable insight for sales leaders while improving data quality operating discipline and decision support Sales leaders remain accountable for customer relationships sales strategy forecast commitments territory execution and revenue delivery Product Management and leadership retain ownership of portfolio strategy and approved pricing direction Finance and HR retain their respective approval and control responsibilities This role supplies the processes systems analysis and governance that support those decisions

Responsibilities

Commercial Reporting and Operating GovernanceEstablish and maintain standard commercial reporting definitions dashboards and review cadencesSupport funnel forecast orders revenue backlog winloss installed base utilization and commercial performance reviews Provide leaders with accurate timely and decision ready views of commercial performance opportunities risks and required actions Maintain action and decision logs from commercial reviews and support disciplined follow throughSFDC Management and Sales EnablementOwn the Clinical business requirements governance data standards and adoption expectations for SFDC in partnership with IT and enterprise system ownersDefine required opportunity account contact product stage probability timing and loss reason data standardsMonitor data completeness timeliness consistency and usage; identify gaps and coordinate corrective actions with sales leadershipDevelop and deliver role based training onboarding job aids and coaching so sales teams use SFDC consistently and effectively Translate commercial process needs into prioritized system enhancements reports dashboards and workflows Commercial AnalyticsAnalyze funnel progression opportunity conversion sales cycle movement loss reasons revenue progression and installed base developmentDevelop analytics that help sales leadership identify performance gaps growth opportunities customer and segment patterns and execution prioritiesSupport annual territory analysis using market opportunity account potential installed base workload coverage and sales performance dataProvide scenario analysis to help leadership evaluate territory design coverage models and resource deploymentStrategic Pricing and Quote OperationsSupport strategic pricing through pricing analytics competitor and market inputs price realization analysis discount patterns and margin visibilityBuild and maintain disciplined quote generation processes tools templates approval workflows and turnaround standardsCoordinate complex or nonstandard quotes across Sales Product Management Finance Legal Service and other required functionsMonitor pricing and quote performance including discounting exceptions approval cycle time and price realizationMaintain clear governance so approved pricing strategy and approval authorities remain with designated business Product Management Commercial and Finance leadersAnnual Quota and Compensation Plan SupportSupport annual quota development with historical performance market opportunity territory potential pipeline installed base and coverage analytics Provide analysis and modeling to support sales compensation plan development in partnership with Sales leadership Finance and HRTest proposed quota and compensation structures for clarity alignment internal consistency and potential execution issuesSupport annual rollout materials reporting requirements and ongoing performance visibility while Finance and HR retain control and approval responsibilitiesCommercial Process ImprovementIdentify and prioritize improvements to lead management opportunity management forecast processes quoting pricing approvals customer handoffs and reportingFacilitate targeted commercial process improvements with Sales Marketing Product Management Finance Service Operations and ITDocument and maintain commercial standard work process ownership controls and training materials

Experience Requirements

Bachelors degree in business finance analytics marketing life sciences or a related discipline; advanced degree preferred10 years in commercial operations sales operations business analytics pricing revenue operations or related rolesExperience supporting a complex global or multi region commercial organization preferably in medical devices diagnostics life sciences or healthcareStrong experience with SFDC governance reporting dashboard development data quality training and sales process adoptionDemonstrated capability in commercial analytics forecasting support funnel analysis pricing quoting territory analysis and sales performance reportingExperience supporting annual quota and compensation plan development with Sales Finance and HRAbility to translate data into practical recommendations and influence commercial leaders without replacing their accountability

Physical Requirements and Working Conditions

Typical office environment and use of standard office equipment Ability to communicate effectively with internal and external stakeholders Ability to remain stationary for extended periods and review digital and printed materials Ability to travel as business needs require

Why Work for Nova Biomedical

Flexible Medical Dental & Vision CoverageCompetitive 401k company matchBonus Program Generous PTO and paid holidaysGenerous Tuition reimbursementHybrid and flexible work arrangementsProfessional development engagement and events Company marketplace for lunch and snacks in our Norwood MA Billerica MA and Westbrook ME offices Company subsidized cafeteria in our Waltham MA office

Work Location

Work schedule in Waltham MA or Norwood MA

Targeted Salary Range 170000 215000

Nova Biomedical believes in transparency and integrity throughout all we do including compensation The provided salary range for this role represents the expected base salary or hourly rate for this opening Actual compensation will be commensurate with the candidates experience and may vary based on individual factors such as location skills and education

About the Company

At Nova Biomedical were not just building instruments were powering breakthroughs that improve lives Our smart science driven solutions are trusted in over 100 countries to speed drug development and enhance patient care Our integration brings together more than 70 years of scientific excellence with Novas cutting edge innovation forming a powerhouse of precision purpose and possibility With FDA registered ISO certified manufacturing more than 125 FDA approvals and industry trusted diagnostics were setting new standards in quality and reliability Nova Biomedical is proud to be a global leader in osmolality testing and biotechnology and in vitro diagnostic IVD instrumentation dedicated to advancing patient care and scientific discovery with a legacy that continues to shape the future of life sciences With headquarters in Norwood and Waltham Massachusetts and a global team of nearly 2000 employees were building a collaborative empowered culture grounded in shared values Customer Centricity Ingenuity Ownership & Accountability Collaboration and Integrity Working at Nova Biomedical means joining a mission driven organization where your contributions matter Whether youre in engineering science manufacturing or support youll be part of a team that values innovation invests in your growth and is committed to making a real world impact on global health Explore whats next with us at Nova Biomedical

EEO Statement

Nova Biomedical takes pride in being an equal opportunity employer committed to hiring a diverse and inclusive workforce As a part of our commitment to a diverse and inclusive workforce Nova Biomedical will continue to take steps to assure that recruitment hiring assignment promotion compensation and all other personnel decisions are made and administered without regard to race religion color national origin citizenship sex sexual orientation gender identity gender expression veteran status age mental or physical disability genetic information or any other protected class Privacy Policy httpswwwnovabiomedicalcomprivacy policy