Hybrid Digital Business Analyst — Enterprise Ecommerce

The Freeman Company (TFC) Brands; Chicago (IL); Hybrid; USD 80,000 - 100,000; Full time

Benefits offered by this job

Medical, Dental, Vision Insurance

Tuition Reimbursement

Paid Parental Leave

Life, Accident and Disability

Retirement with Company Match

Paid Time Off

Salary range of $80,000-$100,000 based

Eligible for an annual bonus up to 5%

Job summary

The Freeman Company (TFC) Brands is seeking an Enterprise Business/Product Analyst to join the Commerce group under Technology Services. The role supports requirement gathering, analytics, and cross‑functional collaboration with Scrum teams, engineers, and senior stakeholders.

The position offers hybrid work with 2–3 days in-office/show site and travel up to 25%. Base salary ranges from $80,000 to $100,000, plus an annual bonus up to 5%.

Qualifications

• Required: 3-5 years’ experience as a Business or Product Analyst for enterprise scale digital-related programs.
• Preferred: Experience within an enterprise system environment such as SAP and Salesforce Commerce Cloud.
• Experience with product tracking tools (Azure DevOps, Jira, Confluence).
• Experience with web analytics tools (Google Analytics, Adobe Analytics).
• Understanding of ecommerce KPIs and funnel metrics (conversion, AOV, attach rate).
• Bachelor’s degree in Computer Information Systems, Business or related field required; MBA or related advanced degree a plus.

Responsibilities

• Lead business requirement-gathering and documentation activities for the team’s complex growth initiatives.
• Create detailed process flows, use cases, user stories, and acceptance criteria for product development.
• Use enterprise tools to support product configuration, document workflows, and improve operations.
• Perform data analysis on product usage and financials to guide priorities and measure outcomes.
• Partner with product managers, engineers, designers, and stakeholders to refine requirements and scope solutions.
• Create web analytics tagging requirements and data visualizations for visibility into product performance.
• Communicate clearly to align team members and leadership with the Commerce vision.
• Remove blockers and manage cross-team dependencies with minimal oversight.
• Participate in QA and UAT to ensure quality and minimize launch defects.
• Apply agile and Scrum principles throughout delivery lifecycle.

Skills

Business analysis

Product analysis

Data analysis

Stakeholder communication

Agile / Scrum

Education

Bachelor’s degree in Computer Information Systems, Business or related field

MBA or related advanced degree (plus)

Tools

Azure DevOps

Jira

Confluence

Salesforce Commerce Cloud

Google Analytics

Adobe Analytics

Job description

The Freeman Company (TFC) Brands is seeking an Enterprise Business/Product Analyst to join the Commerce group under Technology Services. The role supports requirement gathering, analytics, and cross‑functional collaboration with Scrum teams, engineers, and senior stakeholders.

The position offers hybrid work with 2–3 days in-office/show site and travel up to 25%. Base salary ranges from $80,000 to $100,000, plus an annual bonus up to 5%.