Hybrid Senior Digital Ecommerce Product Lead

Freeman Company; Chicago (IL); Hybrid; USD 130,000 - 155,000; Full time

Benefits offered by this job

Tuition Reimbursement

Life, Accident and Disability

Retirement with Company Match

Paid Time Off

Annual bonus up to 7.5%

Job summary

The Freeman Company is seeking a Senior Digital Product Manager to drive the ecommerce experience for exhibitor shopping. You will own the product roadmap, guide discovery, analytics, and agile delivery while partnering with engineering, UX, marketing, and data science to deliver end-to-end solutions.

This hybrid role requires 2-3 days in-office or on-site, with locations in Chicago, IL or Las Vegas, NV. 7–10 years in enterprise digital commerce and a customer-first mindset are essential.

Qualifications

• 7-10 years of experience in a product management role for enterprise-scale digital commerce.
• Experience in a B2C ecommerce environment with growth, conversion, and revenue impact.
• Experience with Salesforce Commerce Cloud, Salesforce Service Cloud, Adobe Analytics, GA4, Jira, Azure DevOps, Confluence or similar tools.
• Experience managing vendor relationships, contracts, or tech budgets in support of a digital product roadmap.
• Bachelor’s degree in Computer Information Systems, Business or related field; MBA preferred.
• Strong customer-first product mindset with ability to simplify complex workflows into intuitive digital experiences.
• Proven ability to own and prioritize a product roadmap in a cross-functional enterprise environment.
• Strong analytical skills with data-driven decision making and clear communication.

Responsibilities

• Lead end-to-end ecommerce shopping experience for event exhibitors and improve product discovery, configuration, checkout, and post-order support.
• Own and manage the product roadmap; prioritize initiatives based on analytics, feedback, studies, and stakeholder input.
• Translate priorities into clear product requirements, user stories, acceptance criteria, success metrics and release plans.
• Partner with engineering, QA, UX design, analytics, marketing, and data science to deliver cohesive end-to-end solutions.
• Develop KPIs and measurement plans for new features, ensuring learnings inform future roadmap decisions.
• Mentor business analysts and other product contributors to strengthen discovery, documentation, prioritization, and measurement.
• Present roadmap priorities, progress, risks, and recommendations to executives and cross-functional partners.
• Leverage analytics and data science to support AI, personalization, recommendations, guided ordering and related commerce capabilities.

Skills

Product management

Digital commerce

Stakeholder alignment

Analytics

Agile delivery

Executive communication

Leadership

Cross-functional collab

Education

Bachelor’s degree in CIS/Business

MBA preferred

Tools

Salesforce Commerce Cloud

Salesforce Service Cloud

Adobe Analytics

GA4

Jira

Azure DevOps

Confluence

Job description

The Freeman Company is seeking a Senior Digital Product Manager to drive the ecommerce experience for exhibitor shopping. You will own the product roadmap, guide discovery, analytics, and agile delivery while partnering with engineering, UX, marketing, and data science to deliver end-to-end solutions.

This hybrid role requires 2-3 days in-office or on-site, with locations in Chicago, IL or Las Vegas, NV. 7–10 years in enterprise digital commerce and a customer-first mindset are essential.