Desktop Support Specialist: Windows, Hardware & IT Helpdesk

AMSYS Innovative Solutions; Wichita (KS); On-site; USD 45,000 - 60,000; Full time

Job summary

A technology support organization located in Wichita, KS, is seeking a HelpDesk Support Specialist to deploy, maintain, and support Windows workstations. The role involves troubleshooting issues, coordinating hardware repairs, and collaborating with IT teams to enhance service quality. Candidates should have a Bachelor's degree in a computer-related field or relevant IT support experience, along with strong skills in Windows OS and Microsoft Office. Excellent communication and teamwork abilities are essential.

Qualifications

• Bachelor’s degree in a computer-related field or 3+ years of IT support experience.
• Strong knowledge of Windows operating systems, Microsoft Office, and desktop hardware.
• Proven troubleshooting and problem-solving skills.

Responsibilities

• Deploy, configure, and maintain Windows workstations and related hardware.
• Troubleshoot hardware, software, and peripheral issues for end users.
• Coordinate hardware repairs, warranty claims, and vendor support.

Skills

Troubleshooting

Problem-solving

Communication

Organization

Teamwork

Education

Bachelor’s degree in a computer-related field

3+ years of IT support experience in education or business

Tools

Windows operating systems

Microsoft Office

Job description

A technology support organization located in Wichita, KS, is seeking a HelpDesk Support Specialist to deploy, maintain, and support Windows workstations. The role involves troubleshooting issues, coordinating hardware repairs, and collaborating with IT teams to enhance service quality. Candidates should have a Bachelor's degree in a computer-related field or relevant IT support experience, along with strong skills in Windows OS and Microsoft Office. Excellent communication and teamwork abilities are essential.