Hybrid Dealer Systems Application Support Specialist

CTC; East Moline (IL); Hybride; USD 48 000 - 64 000; Temps partiel

Résumé du poste

CTC seeks a Dealer Support Specialist to provide application support and help implement IT solutions for dealership operations. The role emphasizes teamwork, learning, and supporting business processes with low complexity.

The position is contract-based with a hybrid work schedule, featuring four days onsite per week, and requires experience in software applications support and GAAP-related knowledge.

Qualifications

• This role is a Dealer Support Specialist / Dealer Business Specialist primarily responsible for Application Support.
• The hiring manager seeks candidates with proven Application Support experience, not solely infrastructure or desktop support.
• Degree in information technology or equivalent experience is required.

Responsabilités

• Learns how to identify, analyze and apply IT and business practices to support strategic plans.
• Participates in designing, developing, testing, and integrating low-complexity technology.
• Supports and improves IT and business processes to align with plans.
• Performs activities according to project plans and schedules.
• Contacts are mainly within department operations with limited external interaction.

Connaissances

Application Support

Customer Service

Communication

Problem Solving

Formation

Information Technology degree

Outils

Office Suite (MS)

Power Platform

Dynamics 365

SQL

Description du poste

CTC seeks a Dealer Support Specialist to provide application support and help implement IT solutions for dealership operations. The role emphasizes teamwork, learning, and supporting business processes with low complexity.

The position is contract-based with a hybrid work schedule, featuring four days onsite per week, and requires experience in software applications support and GAAP-related knowledge.