Hybrid Dealer ERP Process Analyst (Dynamics 365)
Diversified Services Network
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Benefits offered by this job
Job summary
Diversified Services Network, Inc. (DSN) seeks a full-time Business Process Analyst (Dealer ERP / Dynamics 365) to join our team in Phoenix, AZ, Dallas, TX, Chicago, IL or Peoria, IL.
The role offers a hybrid work model with benefits, PTO, 401(k), and growth opportunities within a Fortune 100 company. You will own end-to-end dealer ERP business processes, translate dealer needs into documented requirements for Dynamics 365, lead discovery workshops, validate gaps, and collaborate with product
Qualifications
- Bachelor's degree or certification in Finance or Accounting.
- 2–4 years of relevant experience.
- Experience with Microsoft Dynamics 365 or similar ERP.
- Experience with global stakeholders and customers.
- Proficiency with process modeling tools (e.g., Mavim).
Responsibilities
- Owns the end-to-end business processes as defined by the BPC.
- Defines detailed business processes across Levels 4–6.
- Generates and documents requirements with dealers.
- Determines fit/gap vs Dynamics 365 and validates gaps.
- Leads dealer discovery workshops and delivers solution demos.
- Secures dealer sign-off on FDDs.
- Maintains the Mavim repository and playbooks.
- Coaches dealers on Dynamics 365 and ERP platform.
- Performs business process modeling and continuous improvement.
Skills
Education
Tools
Job description
Diversified Services Network, Inc. (DSN) seeks a full-time Business Process Analyst (Dealer ERP / Dynamics 365) to join our team in Phoenix, AZ, Dallas, TX, Chicago, IL or Peoria, IL.
The role offers a hybrid work model with benefits, PTO, 401(k), and growth opportunities within a Fortune 100 company. You will own end-to-end dealer ERP business processes, translate dealer needs into documented requirements for Dynamics 365, lead discovery workshops, validate gaps, and collaborate with product
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