Hybrid Dealer ERP Process Analyst (Dynamics 365)

Diversified Services Network

Phoenix (AZ)

Hybrid

USD 57,000 - 62,000

Full time

6 days ago
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Benefits offered by this job

401(k)
Dental insurance
Vision Insurance
Disability insurance
Employee assistance program
Health insurance
Health savings account
Life insurance
Paid time off
Paid Holidays

Job summary

Diversified Services Network, Inc. (DSN) seeks a full-time Business Process Analyst (Dealer ERP / Dynamics 365) to join our team in Phoenix, AZ, Dallas, TX, Chicago, IL or Peoria, IL.

The role offers a hybrid work model with benefits, PTO, 401(k), and growth opportunities within a Fortune 100 company. You will own end-to-end dealer ERP business processes, translate dealer needs into documented requirements for Dynamics 365, lead discovery workshops, validate gaps, and collaborate with product

Qualifications

  • Bachelor's degree or certification in Finance or Accounting.
  • 2–4 years of relevant experience.
  • Experience with Microsoft Dynamics 365 or similar ERP.
  • Experience with global stakeholders and customers.
  • Proficiency with process modeling tools (e.g., Mavim).

Responsibilities

  • Owns the end-to-end business processes as defined by the BPC.
  • Defines detailed business processes across Levels 4–6.
  • Generates and documents requirements with dealers.
  • Determines fit/gap vs Dynamics 365 and validates gaps.
  • Leads dealer discovery workshops and delivers solution demos.
  • Secures dealer sign-off on FDDs.
  • Maintains the Mavim repository and playbooks.
  • Coaches dealers on Dynamics 365 and ERP platform.
  • Performs business process modeling and continuous improvement.

Skills

Workshop facilitation
Communication
Documentation
Translate business needs into system
Analytical and structured thinking

Education

Bachelor's degree or certification in Finance or Accounting

Tools

Microsoft Dynamics 365
Mavim

Job description

Diversified Services Network, Inc. (DSN) seeks a full-time Business Process Analyst (Dealer ERP / Dynamics 365) to join our team in Phoenix, AZ, Dallas, TX, Chicago, IL or Peoria, IL.

The role offers a hybrid work model with benefits, PTO, 401(k), and growth opportunities within a Fortune 100 company. You will own end-to-end dealer ERP business processes, translate dealer needs into documented requirements for Dynamics 365, lead discovery workshops, validate gaps, and collaborate with product

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