Hybrid Deal Desk & Revenue Operations Analyst

Akraya, Inc.; Lehi (UT); Hybrid; USD 34,000 - 41,000; Full time

Job summary

Akraya, Inc. is seeking a Deal Operations Analyst in Lehi, UT to support the DealDesk team. The role emphasizes collaboration with operational teams, product units, and global stakeholders to streamline go-to-market offers and optimize quote-to-cash processes.

We value hands-on experience with Salesforce and Microsoft Dynamics, along with strong business process analysis and communication skills. This hybrid position offers growth and impact in a fast-paced IT services environment.

Qualifications

• Hands-on experience with Salesforce and/or Microsoft Dynamics.
• Proficient in business process analysis specifically in deal desk or revenue operations.
• Exceptional communication skills for simplifying complex topics and aligning diverse team efforts.

Responsibilities

• Collaborate with operational teams and product units to effectively bring Go-To-Market offers to life.
• Support and enable Deal Desk Analysts by coordinating training on enterprise products and processes.
• Develop and maintain approval pathways and process documentation to ease team navigation through enterprise offerings.
• Communicate strategic changes impacting deal support to global teams and contribute to quote-to-cash process improvements.
• Serve as a primary contact for guiding team members on CRM, CPQ, and CLM processes and swiftly resolving issues to maintain business momentum.

Skills

Business Process Analysis

Tools

Salesforce

Microsoft Dynamics

MS Suite

Workfront

Job description

Akraya, Inc. is seeking a Deal Operations Analyst in Lehi, UT to support the DealDesk team. The role emphasizes collaboration with operational teams, product units, and global stakeholders to streamline go-to-market offers and optimize quote-to-cash processes.

We value hands-on experience with Salesforce and Microsoft Dynamics, along with strong business process analysis and communication skills. This hybrid position offers growth and impact in a fast-paced IT services environment.