Deal Operations Analyst: 25-07311

Akraya, Inc.; Lehi (UT); Hybrid; USD 34,000 - 41,000; Full time

Job summary

Akraya, Inc. is seeking a Deal Operations Analyst in Lehi, UT to support the DealDesk team. The role emphasizes collaboration with operational teams, product units, and global stakeholders to streamline go-to-market offers and optimize quote-to-cash processes.

We value hands-on experience with Salesforce and Microsoft Dynamics, along with strong business process analysis and communication skills. This hybrid position offers growth and impact in a fast-paced IT services environment.

Qualifications

• Hands-on experience with Salesforce and/or Microsoft Dynamics.
• Proficient in business process analysis specifically in deal desk or revenue operations.
• Exceptional communication skills for simplifying complex topics and aligning diverse team efforts.

Responsibilities

• Collaborate with operational teams and product units to effectively bring Go-To-Market offers to life.
• Support and enable Deal Desk Analysts by coordinating training on enterprise products and processes.
• Develop and maintain approval pathways and process documentation to ease team navigation through enterprise offerings.
• Communicate strategic changes impacting deal support to global teams and contribute to quote-to-cash process improvements.
• Serve as a primary contact for guiding team members on CRM, CPQ, and CLM processes and swiftly resolving issues to maintain business momentum.

Skills

Business Process Analysis

Tools

Salesforce

Microsoft Dynamics

MS Suite

Workfront

Job description

Primary Skills: Salesforce (Intermediate), MS Dynamics (Intermediate), MS Suite (Intermediate), Workfront (Basic), Business Process Analysis (Advanced)
Contract Type: W2
Duration: 6+ Months
Location: Lehi, UT
Pay Range: $25 - $30 per hour on W2

Job Summary

We are seeking a highly motivated Deal Operations Analyst to join our dynamic DealDesk organization, focusing on operational support for our go-to-market process in a hybrid setting based in Lehi, UT. This role involves partnering with operational teams and product business units to facilitate and ensure smooth execution of go-to-market offers, supporting system administration activities, and improving business processes within the ecosystem. Ideal candidates will empower our team, streamline approval pathways, and contribute to strategic projects aimed at enhancing our quote-to-cash processes.

Key Responsibilities

• Collaborate with operational teams and product units to effectively bring Go-To-Market offers to life.
• Support and enable Deal Desk Analysts by coordinating training on enterprise products and processes.
• Develop and maintain approval pathways and process documentation to ease team navigation through enterprise offerings.
• Communicate strategic changes impacting deal support to global teams and contribute to quote-to-cash process improvements.
• Serve as a primary contact for guiding team members on CRM, CPQ, and CLM processes and swiftly resolving issues to maintain business momentum.

Must-Have Skills

• Hands-on experience with Salesforce and/or Microsoft Dynamics.
• Proficient in business process analysis specifically in deal desk or revenue operations.
• Exceptional communication skills for simplifying complex topics and aligning diverse team efforts.

Industry Experience Required

• At least 3 years in a business process analyst role or similar, preferably within finance, business administration, operations, or a related field.

This opportunity calls for a self-starter with a growth mindset, ready to deliver meaningful change and support our mission of simplifying processes to enable creativity and business acceleration in a fast-evolving landscape.

ABOUT AKRAYA

Akraya is an award-winning IT staffing firm consistently recognized for our commitment to excellence and a thriving work environment.Most recently, we were recognized Stevie Employer of the Year 2025, SIA Best Staffing Firm to work for 2025, Inc 5000 Best Workspaces in US (2025 & 2024) and Glassdoor's Best Places to Work (2023 & 2022)!

Industry Leaders in Tech Staffing

As Talent solutions provider for Fortune 100 Organizations, Akraya's industry recognitions solidify our leadership position in the IT staffing space.We don't just connect you with great jobs, we connect you with a workplace that inspires!