Hybrid Day-Shift Triage RN — Care Navigation

Central Ohio Primary Care

Westerville (OH)

Hybrid

USD 65,000 - 90,000

Full time

2 days ago

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Job summary

Central Ohio Primary Care is seeking a Triage Specialist-RN (Day Shift) in Westerville, OH. The role conducts telephonic nurse triage, uses EPIC for documentation, and collaborates with the care team to coordinate appointments and homecare instructions.

Requires Bachelor’s in Nursing, Ohio RN license, and 2 years RN experience in hospital or medical practice; telephonic triage is a plus. Hybrid, full-time, Monday-Friday 8:00am-6:00pm, with weekend coverage as needed.

Qualifications

Bachelor’s degree in Nursing.
Active and unrestricted registered nurse license in the state of Ohio.
2 years minimum of Registered Nurse experience in a hospital and/or medical practice setting.
Preferred: Experience in telephonic nursing triage.

Responsibilities

Conduct telephone triage for patient health complaints using an electronic triage assessment tool.
Navigate multiple electronic platforms to assess current health complaint, patient’s electronic chart, PCP appointment scheduling, and ancillary center scheduling.
Document nursing triage notes into the EHR system for clear and concise documentation.
Document phone call details in tracking system for department data tracking and collection.
Assess, identify, and close patient care gaps.
Develop positive and effective working relationship with COPC staff, offices, and physicians in order to deliver high quality patient care.