Hybrid Data Analytics Analyst — Healthcare

Alignment Healthcare USA, LLC in; Orange (CA); On-site; USD 48,000 - 73,000; Full time

Job summary

Alignment Health seeks a motivated Business Analyst (Data Analytics) to support its member Experience initiatives, focusing on contact center, care navigation, and member engagement. The role partners with executive leadership to drive member satisfaction and retention in a fast-growing healthcare environment.

The ideal candidate will analyze data, build repeatable reports, and help design systems for improved data capture and reporting, while aligning with policy and cost considerations.

Qualifications

• Background in health care provider and/or health plan settings or IT systems implementations.
• Minimum 3 years of project management experience.
• Proficiency with MS Office suite including Word, Excel, PowerPoint, Visio and MS Project.

Responsibilities

• Prepare technical reports by collecting, analyzing, and summarizing information and trends.
• Create informative, actionable, and repeatable reporting highlighting business trends and opportunities for improvement.
• Develop systems that improve data capture and reporting processes.
• Review, analyze, and evaluate systems and user needs; document requirements and scope.

Skills

SQL

Power BI

Microsoft Access

Education

Bachelor's Degree

Tools

MS Office

Visio

MS Project

Job description

Alignment Health seeks a motivated Business Analyst (Data Analytics) to support its member Experience initiatives, focusing on contact center, care navigation, and member engagement. The role partners with executive leadership to drive member satisfaction and retention in a fast-growing healthcare environment.

The ideal candidate will analyze data, build repeatable reports, and help design systems for improved data capture and reporting, while aligning with policy and cost considerations.