Hybrid Data & Administrative Support Specialist

Oakland Community Health Network; Troy, Northern (MI, KY); Hybrid; USD 28,000 - 32,000; Full time

Job summary

Oakland Community Health Network in Troy, Michigan is seeking a Support Specialist to provide clerical, data, and information-related technical support to the team. The role follows a hybrid schedule with in-office and remote days, and requires strong MS Word/Excel skills and solid communication abilities.

The position emphasizes maintaining records, reporting, and facilitating data collection for accreditation while supporting team members and leadership.

Qualifications

• High School Diploma or GED required.
• Proficiency in Word, Excel, and database software.
• Strong verbal and written communication skills.
• Ability to manage multiple tasks with accuracy and timeliness.
• Excellent organizational skills and attention to detail.

Responsibilities

• Research and process background information for Recipient Rights violations.
• Update electronic healthcare records and Residential Service Site Report.
• Back up other Support Specialists and Administrative Assistants.
• Establish and maintain administrative procedures, files, and records for the team.
• Prepare complex clerical work and PowerPoint presentations.
• Conduct research for Team Manager/Director and team members.
• Develop new and special report formats as needed.
• Answer phones and respond to inquiries about departmental policies.
• Collect data and prepare for accreditation audits.

Skills

Word

Excel

Database

Interpersonal skills

Oral communication

Written communication

Time management

Organizational skills

Transportation

Education

High School Diploma or GED

Job description

Oakland Community Health Network in Troy, Michigan is seeking a Support Specialist to provide clerical, data, and information-related technical support to the team. The role follows a hybrid schedule with in-office and remote days, and requires strong MS Word/Excel skills and solid communication abilities.

The position emphasizes maintaining records, reporting, and facilitating data collection for accreditation while supporting team members and leadership.