Hybrid Customs & Compliance Specialist

FedEx; Memphis (TN); Hybrid; USD 42,000 - 60,000; Full time

Job summary

FedEx Logistics is seeking a detail-oriented professional to perform quality and compliance reviews of customs entries and related documentation to ensure adherence to customer requirements, government regulations, and company policies.

You will support customs clearance by identifying discrepancies, maintaining compliance records, and collaborating with internal and external stakeholders to promote accurate processing. This role is hybrid with Monday–Friday 8:00am–5:00pm in Memphis, TN.

Qualifications

• Must have strong attention to detail and accuracy.
• Excellent analytical and problem-solving skills.
• Ability to manage multiple priorities in a fast-paced environment.
• Strong written and verbal communication skills.
• Ability to work independently and with a team.

Responsibilities

• Review customs entries for accuracy and completeness.
• Provide exceptional customer service to internal and external customers.
• Verify correct tariff classifications using approved sources.
• Ensure required documentation is available before release for processing by Operations.
• Audit shipments for accuracy and identify process improvement opportunities.
• Collect and maintain customs compliance documentation from customers.
• Protect confidential information with high discretion.
• Collaborate with internal teams and customers and provide training as needed.
• Contact customers to obtain missing or incomplete documentation.
• Correct entries to ensure CBP and other agency compliance and bond protection.
• Investigate and resolve ABI errors and Census warnings.
• Assign appropriate tariff codes and apply missing classifications.
• Ensure OGA requirements are met per regulations and policies.
• Create coaching referrals and provide feedback to staff.
• Support additional workgroups including entry processing and cage operations.
• Perform other duties as assigned.

Skills

Attention to detail

Analytical thinking

Communication skills

Time management

Team collaboration

Education

HS Diploma or GED

Job description

FedEx Logistics is seeking a detail-oriented professional to perform quality and compliance reviews of customs entries and related documentation to ensure adherence to customer requirements, government regulations, and company policies.

You will support customs clearance by identifying discrepancies, maintaining compliance records, and collaborating with internal and external stakeholders to promote accurate processing. This role is hybrid with Monday–Friday 8:00am–5:00pm in Memphis, TN.