Hybrid Customs Compliance & Trade Coordinator

FedEx; Memphis (TN); Hybrid; USD 24,000 - 34,000; Full time

Benefits offered by this job

Paid training

Job summary

FedEx Logistics seeks a documentation coordinator to manage import entry paperwork for US customs on behalf of importers. You will ensure accurate classification, perform data entry across multiple systems, and maintain compliant shipment records while delivering impeccable customer service.

You will work with internal teams, carriers, brokers, and government agencies, handling remote filings as needed. The role offers paid training and a hybrid schedule with a strong onsite presence in Memphis,

Qualifications

• HS Diploma or GED required. No industry experience required.
• Minimum of 6 months work experience preferred.
• Data entry/keyboard experience required.
• Working knowledge of MS Office and email applications such as Outlook using multiple screens and windows.
• Excellent communication skills, verbal and written.

Responsibilities

• Coordinate documentation required by US Customs/Government Agencies for entry of goods into the US.
• Provide impeccable customer service.
• Obtain correct classification of goods for customs release from database, SOPs, tariff book, internet or customs.
• Data entry and processing of various import related documentation for submission to US Customs and may handle all PGA's (participating Government Agencies)
• Maintain and keep current all shipment documentation in compliance with record keeping requirements.
• Adhere to all international importing and exporting regulations.
• Work closely with other internal staff, departments, other FedEx operations, and customers to deliver high level of service to customers.
• Process agency brokerage shipments
• May handle remote filings
• Ensure all government and organizational policies are followed
• Paid Training Provided
• Handle high volume of work. Time sensitive work. Ability to work independently with minimum supervision
• Interact with customers, carriers, brokers, government agencies, internal staff, management of all levels
• Location: Memphis, TN; Hybrid position with strong onsite presence; candidates reside within 50-mile radius
• Typical starting rate: $20.90 per hour

Skills

Customer service

Data entry

MS Office

Communication

Problem solving

Education

HS Diploma or GED

Job description

FedEx Logistics seeks a documentation coordinator to manage import entry paperwork for US customs on behalf of importers. You will ensure accurate classification, perform data entry across multiple systems, and maintain compliant shipment records while delivering impeccable customer service.

You will work with internal teams, carriers, brokers, and government agencies, handling remote filings as needed. The role offers paid training and a hybrid schedule with a strong onsite presence in Memphis,