Hybrid Customer Support & Warehouse Specialist

Emser International Llc; Worthington (OH); Hybrid; USD 25,000 - 33,000; Full time

Job summary

Emser Tile LLC seeks a versatile Customer Support & Warehouse Representative in Worthington, OH. This hybrid role combines sales-minded customer service with essential warehouse operations, supporting the branch and customers in person and over the phone.

You will handle order entry, product pricing inquiries, payments, and basic inventory tasks while upholding showroom standards and safety compliance. Forklift use and material handling are part of daily duties.

Qualifications

• 1-3 years in building, construction, design, or warehouse environments preferred.
• Strong customer-service mindset with sales-minded approach.
• Ability to manage inventory and basic accounting tasks.

Responsibilities

• Interfaces with customers and internal teams to deliver exceptional service and drive sales.
• Handles order entry, pricing inquiries, and order tracking.
• Performs warehouse duties: receiving, stocking, picking, packing and shipping.
• Operates forklift safely and maintains clean, organized workspace.

Skills

Customer service

Team player

Detail oriented

Organizational skills

Bilingual (Spanish/English)

Tools

Forklift

Wet saw

Job description

Emser Tile LLC seeks a versatile Customer Support & Warehouse Representative in Worthington, OH. This hybrid role combines sales-minded customer service with essential warehouse operations, supporting the branch and customers in person and over the phone.

You will handle order entry, product pricing inquiries, payments, and basic inventory tasks while upholding showroom standards and safety compliance. Forklift use and material handling are part of daily duties.