Hybrid Customer Support Specialist - Growth & Impact

EmergencyMD; Cherry Hill Township (NJ); Hybrid; USD 40,000 - 70,000; Full time

Benefits offered by this job

Paid time off (PTO)

Bonuses

Growth opportunities

Mentor/apprentice program

Job summary

Calm Water & Bath in Cherry Hill, NJ is hiring full-time and part-time Customer Support Specialists to support our growing hybrid remote/in-office team. We handle homeowner inquiries, qualify leads, schedule consultations, and maintain CRM records.

This role offers diverse shifts within 8am–8pm Monday–Thursday, 8am–6pm Friday, and 10am–4pm Saturday and Sunday, with compensation of $40k–$70k per year and options for hourly, salary, or base plus commission.

Qualifications

• Calm and professional demeanor.
• Strong verbal and written communication skills.
• Comfortable with phone, text, email, and CRM systems.
• Ability to follow established processes while staying personable.

Responsibilities

• Handle inbound calls, texts, emails, and online inquiries.
• Understand homeowner needs and qualify leads.
• Schedule consultations and confirm appointments.
• Maintain CRM documentation and provide follow-up as needed.

Skills

Calm demeanor

Strong verbal and writtencommunication

Phone, text, email, CRM proficiency

Follow established processes while保持ro

Tools

CRM systems

Job description

Calm Water & Bath in Cherry Hill, NJ is hiring full-time and part-time Customer Support Specialists to support our growing hybrid remote/in-office team. We handle homeowner inquiries, qualify leads, schedule consultations, and maintain CRM records.

This role offers diverse shifts within 8am–8pm Monday–Thursday, 8am–6pm Friday, and 10am–4pm Saturday and Sunday, with compensation of $40k–$70k per year and options for hourly, salary, or base plus commission.