Hybrid Customer Success Pro — Value Selling & Growth

Egreenservices; Sterling Heights (MI); Ibrido; USD 38.000 - 59.000; Tempo pieno

Vantaggi offerti da questo lavoro

Mentorship

Benefits

Flexible schedule

Descrizione del lavoro

Uber in Sterling Heights, MI is hiring a hybrid Customer Success Specialist who can engage CFOs and local small-business owners in the same afternoon. You will leverage 1+ years of sales marketing expertise to own projects, collaborate with a sharp team, and earn $38,000 - $59,000 yearly.

The role emphasizes value selling, escalation management, and a hands-on approach to driving retention and growth across the Michigan market. Mentorship and flexible benefits are highlighted in the posting.

Competenze

• Experience in escalation management and handling inbound calls.
• Proven ability to own outcomes and drive results.
• Experience crafting outreach and improving conversion via value selling.

Mansioni

• Coach the Customer Success team to focus on value selling.
• Draft outreach copy for junior buyers.
• Turn churned logos into win-back plans and targets.
• Join demos and refine scripts after losses.
• Provide market intel to sharpen next quarter's ads.

Conoscenze

Escalation Management

Inbound Call Handling

Value selling

Outcome ownership

Descrizione del lavoro

Uber in Sterling Heights, MI is hiring a hybrid Customer Success Specialist who can engage CFOs and local small-business owners in the same afternoon. You will leverage 1+ years of sales marketing expertise to own projects, collaborate with a sharp team, and earn $38,000 - $59,000 yearly.

The role emphasizes value selling, escalation management, and a hands-on approach to driving retention and growth across the Michigan market. Mentorship and flexible benefits are highlighted in the posting.