Client Operations Specialist - Hybrid, Growth & Profit Sharing

Godshall Recruiting; Park Place (SC); Hybrid; USD 48,000 - 52,000; Full time

Benefits offered by this job

Hybrid schedule

Profit sharing

Jeans-friendly culture

Growth potential

Job summary

Godshall Recruiting in Greenville, SC is seeking a detail-oriented operations supporter to act as the primary client contact. The position offers a hybrid schedule, a $48,000–$52,000 salary, profit sharing, and a culture that embraces jeans at work.

You will coordinate onboarding, system conversions, audits, and process improvements, partnering with internal teams to balance scalability and efficiency while ensuring timely resolution of issues and high client satisfaction.

Qualifications

• High school diploma required; Bachelor's degree preferred.
• Detail oriented with strong organizational skills.
• Strong written and verbal communication; professional presentation.
• Proficiency in Microsoft Office, including Excel, Outlook, Word, and Access.
• Proficiency in Microsoft Office, including Excel, Outlook, Word, and Access.
• Customer-focused, analytical professional with a proactive mindset and strong follow-through.

Responsibilities

• Serve as a primary point of contact for clients, providing timely communication and support regarding operational processes and requests.
• Coordinate projects such as client onboarding, system conversions, audit support, file management initiatives, and process improvements.
• Partner with internal teams to implement client-requested changes while balancing scalability, efficiency, and operational effectiveness.
• Monitor file processing, exception reporting, and account-level issues to ensure accuracy and timely resolution.
• Analyze trends, identify root causes of recurring issues, and recommend process improvements that enhance service and efficiency.
• Build strong relationships with both internal stakeholders and external clients while ensuring a high level of customer satisfaction.

Skills

Detail oriented

Organizational skills

Written communication

Verbal communication

MS Office proficiency

Follow-through

Client-focused

Analytical mindset

Education

High school diploma

Bachelor's degree preferred

Tools

Excel

Outlook

Word

Access

Job description

Godshall Recruiting in Greenville, SC is seeking a detail-oriented operations supporter to act as the primary client contact. The position offers a hybrid schedule, a $48,000–$52,000 salary, profit sharing, and a culture that embraces jeans at work.

You will coordinate onboarding, system conversions, audits, and process improvements, partnering with internal teams to balance scalability and efficiency while ensuring timely resolution of issues and high client satisfaction.