Hybrid Customer Service Specialist — Sales & Orders

Central-National-Gottesman-Inc; Colonial Heights (VA); On-site; USD 50,000 - 60,000; Full time

Job summary

Lindenmeyr in Colonial Heights, VA is seeking a Customer Service Representative to support Sales, operations, and customers by ensuring accurate order processing and proactive communication.

You will coordinate with the mill, provide pricing and lead-time updates, and maintain documentation using ERP and CRM systems. The role requires in-office presence Tuesday through Thursday, with accommodations for disability available.

Responsibilities

• Execute orders accurately and communicate proactively.
• Own requests from start to resolution.
• Coordinate with Sales, operations, and customers.
• Verify items, specs, and descriptions before processing.
• Use ERP, CRM, and workflows consistently.

Skills

Customer service

Communication

Sales collaboration

Tools

ERP

CRM

Job description

Lindenmeyr in Colonial Heights, VA is seeking a Customer Service Representative to support Sales, operations, and customers by ensuring accurate order processing and proactive communication.

You will coordinate with the mill, provide pricing and lead-time updates, and maintain documentation using ERP and CRM systems. The role requires in-office presence Tuesday through Thursday, with accommodations for disability available.