Customer Experience Specialist (Remote)

Camirand Travel; Knoxville (TN); Remote; USD 20,664 - 30,307; Part time

Benefits offered by this job

Remote position

Flexible scheduling

Training provided

Advancement opportunities

Job summary

Camirand Travel is seeking a Customer Experience Specialist for a remote role with flexible scheduling. The position offers Independent Contractor status and can be filled as Part-Time or Full-Time, depending on needs and performance.

You will assist clients, respond to inquiries, and guide them through bookings and service processes. Training is provided and you will work remotely with minimal supervision while staying connected with the team.

Qualifications

• Written and verbal communication skills required.
• Customer service experience preferred but not required.
• Ability to work independently and manage time effectively.
• Basic computer and online navigation skills.
• Detail-oriented with strong organizational skills.

Responsibilities

• Provide professional customer service via phone, email, and online platforms.
• Assist clients with inquiries, bookings, and general support.
• Maintain accurate records of client interactions.
• Follow up with clients to ensure a positive experience.
• Stay current with training and company updates.
• Work independently while collaborating with team members as needed.

Skills

Communication skills

Customer service

Independent work

Computer skills

Detail oriented

Job description

About the job Customer Experience Specialist (Remote)

Job Description

Job Type: Remote | Flexible Schedule | Independent Contractor (Part-Time or Full-Time)

About the Role

We are seeking reliable and customer-focused individuals to join our team as Customer Experience Specialists. In this role, you will assist clients, respond to inquiries, and provide support throughout the booking or service process. This is a remote opportunity offering flexible hours and ongoing training.

Key Responsibilities

• Provide professional customer service via phone, email, and online platforms
• Assist clients with inquiries, bookings, and general support
• Maintain accurate records of client interactions
• Follow up with clients to ensure a positive experience
• Stay current with training and company updates
• Work independently while collaborating with team members as needed

Qualifications

• Strong written and verbal communication skills
• Customer service experience preferred but not required
• Ability to work independently and manage time effectively
• Basic computer and online navigation skills
• Detail-oriented with strong organizational skills

Compensation and Benefits

• Remote position with flexible scheduling
• Training and ongoing support provided
• Performance-based compensation structure
• Opportunities for advancement based on performance