Hybrid Customer Service Specialist 843109

Stivers Staffing Services; Cleveland (OH); Hybrid; USD 19,000 - 28,000; Full time

Benefits offered by this job

Remote work after training

Hybrid work model

Health coverage after hire

Job summary

Stivers Staffing Services in Cleveland, OH is seeking an Operations Coordinator to support transportation logistics, carrier coordination, and customer service. You will help ensure accurate shipment details and timely communication across teams.

The role operates 11:00 am–8:00 pm with hybrid work in Cleveland after initial training, and remote work options with minimal in-office visits. A high school diploma and 1 year of logistics or customer service experience are required.

Qualifications

• High school diploma or equivalent required.
• At least 1 year of customer service or logistics experience preferred.
• Strong communication skills and professional phone presence required.

Responsibilities

• Respond to customer inquiries by phone and email with clear information and solutions.
• Arrange freight services, coordinate delivery schedules, and verify order details.
• Facilitate communication between customers, suppliers, and transportation providers to keep orders moving.
• Assist with daily logistics activities and ensure service commitments are met.
• Update shipment information and maintain accurate records and documentation.

Skills

Customer service

Logistics

Communication

MS Office

Education

High school diploma or equivalent

Tools

Microsoft Office

Job description

Launch Your Logistics Career Today - Urgently hiring in Cleveland!Job Title: Operations CoordinatorPay: $17 per hourHours: 11:00 am - 8:00 pmStart Date: ASAPLooking for a career in a fast-paced, thriving industry? Join a leading logistics company as an Operations Coordinator in Cleveland, OH and make an impact every day.As an Operations Coordinator, you'll help ensure smooth transportation logistics and excellent customer service. You'll work closely with the logistics and operations team to coordinate carrier activities, support order execution, and deliver results that make a difference.What You'll DoAs an Operations Coordinator, you will be responsible for:Respond to customer inquiries by phone and email, gathering information and identifying appropriate transportation solutions.Arrange freight services, coordinate delivery schedules, and verify order details and material requirements.Facilitate communication between customers, suppliers, and transportation providers to keep orders moving efficiently.Assist with daily logistics activities, ensuring shipments are handled efficiently and service commitments are met.Update and organize shipment information, carrier details, and related records to maintain accurate documentation.What You'll BringThe ideal candidate for this role will have:• A high school diploma or equivalent• At least 1 year of customer service or logistics experience• Strong communication skills with a professional phone presence along with a positive, adaptable, results-driven mindset• Computer proficiency with MicroSoft Office including Word and ExcelWhy Join Us in Cleveland?• Build a rewarding career in a growing logistics industry• Enjoy flexible work options, including remote work after initial training• Enjoy affordable health and prescription coverage with no waiting period.• Benefits offered by the employer once hired permanently.Location & ScheduleThis position is hybrid in Cleveland, OH and offers a shift from 11:00 am to 8:00 pm. After a 4-6 week training period, you'll have the option to work remotely with only 1-2 in-office visits per month.Ready to Take the Next Step?If you are ready to start a rewarding career as an Operations Coordinator in Cleveland, apply today or contact our recruiting team to learn more. Don't wait, we're hiring now!#SSO