Hybrid Customer Service Rep – Insurance & Career Growth

Brandon Jones - State Farm Agent; United States; Hybrid; USD 45,000 - 65,000; Full time

Benefits offered by this job

Base salary

Commission & bonuses

Paid time off

Hybrid work

Stipend

Career growth

Job summary

Brandon Jones State Farm Agent is seeking a Customer Service Representative to deliver exceptional client experiences and support the growth of a local insurance practice in Hendersonville, NC. The role involves resolving inquiries, coordinating with the team, and anticipating community needs while offering growth opportunities for driven, sales-minded individuals.

The position offers base compensation with potential commissions, paid time off, and a hybrid work arrangement combining office and

Qualifications

• Ability to obtain Property, Casualty, Life, and Health insurance licenses (employer sponsored)
• Able to effectively relate to a customer, answer their questions, and anticipate their needs.
• Excellent communication skills to assist customers and coordinate with other agency team members
• Proactive in problem-solving

Responsibilities

• Establish customer relationships and follow up with customers as needed.
• Provide prompt, accurate, and friendly customer service. Service can include responding to inquiries regarding insurance availability, eligibility, coverages, policy changes, transfers, claim submissions and billing clarification.
• Use a customer-focused, needs-based review process to educate customers about insurance options.
• Use exemplary communication to efficiently meet the needs of customers while promoting the development of our business.

Skills

Customer service

Communication

Empathy

Problem-solving

Job description

Brandon Jones State Farm Agent is seeking a Customer Service Representative to deliver exceptional client experiences and support the growth of a local insurance practice in Hendersonville, NC. The role involves resolving inquiries, coordinating with the team, and anticipating community needs while offering growth opportunities for driven, sales-minded individuals.

The position offers base compensation with potential commissions, paid time off, and a hybrid work arrangement combining office and