Customer Service Representative - State Farm Agent Team Member Henderson - NC

Myagentmargier; Henderson (NC); On-site; USD 32,000 - 45,000; Full time

Benefits offered by this job

Simple IRA

Bonus based on performance

Health insurance

Paid time off

Opportunity for advancement

Job summary

State Farm Agent Margier White in Henderson, NC seeks a Customer Service Representative to join our State Farm Agent team. You will handle customer inquiries, policy information, and updates with a focus on accuracy and service quality.

We value detail-oriented, empathetic individuals with customer service experience who can contribute to community growth and anticipate client needs. This role offers advancement opportunities and competitive benefits.

Qualifications

• Communication and interpersonal skills.
• Detail-oriented and able to multitask.
• Previous customer service experience preferred.

Responsibilities

• Answer customer inquiries and provide policy information.
• Assist customers with policy changes and updates.
• Process insurance claims and follow up with customers.
• Maintain accurate records of customer interactions.

Skills

Communication

Interpersonal skills

Customer service

Job description

Customer Service Representative - State Farm Agent Team Member

Full Time in Henderson - NC

Replies within 24 hours

• Simple IRA
• Bonus based on performance
• Health insurance
• Opportunity for advancement
• Paid time off

ROLE DESCRIPTION

As a Customer Service Representative - State Farm Agent Team Member with Margier White - State Farm Agent, you will generate the kind of exceptional customer experiences that reinforce the growth of a successful insurance agency. Your attention to detail, customer service skills, and desire to help people make you a fit. You will enhance your career while resolving customer inquiries, coordinating with other agency team members, and anticipating the needs of the community members you support.

We look forward to connecting with you if you are the customer-focused and empathetic team member we are searching for. We anticipate internal growth opportunities for especially driven and sales-minded candidates.

RESPONSIBILITIES

• Answer customer inquiries and provide policy information.
• Assist customers with policy changes and updates.
• Process insurance claims and follow up with customers.
• Maintain accurate records of customer interactions.

QUALIFICATIONS

• Communication and interpersonal skills.
• Detail-oriented and able to multitask.
• Previous customer service experience preferred.

Compensation $32,000.00 - $45,000.00 per year

State Farm agents are independent contractors who hire their own employees. State Farm agents’ employees are not employees of State Farm. Agents are responsible for and make all employment decisions regarding their employees.