Hybrid Customer Service Rep: Growth, Benefits & Training

Talentify; South Saint Paul (MN); Hybrid; USD 44,000 - 48,000; Full time

Benefits offered by this job

Medical and dental coverage

Vision insurance

401(k) plan with company match

Paid time off

Paid training and development

Uniforms provided

Career growth opportunities

Team-oriented culture

Job summary

Bonfe is seeking a Customer Service Representative to join our St. Paul, MN team. This full-time, hybrid role focuses on delivering exceptional customer experiences and supporting homeowners with our home services platform.

You’ll handle inquiries, collaborate with colleagues, and participate in ongoing training. The position offers a starting wage of $21–$23 per hour, full benefits, PTO, paid training, uniforms, and clear opportunities for career growth.

Qualifications

• Customer service experience preferred (call center background a plus).
• Strong communication and empathy to handle inquiries.

Responsibilities

• Manage inbound and outbound customer calls in line with department KPIs.
• Deliver exceptional service using empathy, problem-solving, and clear communication.
• Advocate for both the customer and Bonfe’s reputation.
• Collaborate with team members to achieve company and departmental goals.
• Participate in ongoing training and career development.

Skills

Customer service

Communication skills

Multitasking

Time management

Problem-solving

Team player

Open to feedback

Tools

Microsoft Office

Job description

Bonfe is seeking a Customer Service Representative to join our St. Paul, MN team. This full-time, hybrid role focuses on delivering exceptional customer experiences and supporting homeowners with our home services platform.

You’ll handle inquiries, collaborate with colleagues, and participate in ongoing training. The position offers a starting wage of $21–$23 per hour, full benefits, PTO, paid training, uniforms, and clear opportunities for career growth.