Hybrid Customer Service & Registered Agent Coordinator

C T Corporation System (DE); Austin (TX); Hybrid; USD 60,000 - 90,000; Full time

Job summary

FCC | CLC - Registered Agent Solutions Inc. - Wolters Kluwer seeks a Customer Service Coordinator (Registered Agent) to support key clients and internal teams with expert coordination of corporate services, filings, and documentation.

Hybrid role with nationwide opportunities; you will manage onboarding for major customers, resolve complex inquiries, and partner with departments to ensure accurate filings, timely responses, and exceptional service.

Qualifications

• 5+ years of exclusive experience in corporate and registered agent industry or equivalent content knowledge from in-house legal, law firm or CPA firm
• Fluent knowledge of corporate document retrievals including plain/certified copies, good standings, certificates of fact, tax status/good standings
• Extensive 50-state filing knowledge for incorporations, formations, registrations, amendments, annual reports, and related filings

Responsibilities

• Provide direct support to RASi corporate team members and cross-department collaboration
• Communicate effectively with clients regarding corporate services and filings
• Manage complex onboarding processes for large or high-profile customers
• Respond to client, affiliate, and vendor inquiries via phone and email
• Oversee end-to-end order processing from inquiry to invoicing and follow-up
• Prepare, review, and file corporate documents such as articles of incorporation, amendments, DBAs, annual reports, mergers, and dissolutions

Skills

Strategic Communication

Complex Problem-Solving

Strategic Analytical Skills

Technical Proficiency

CRM Mastery

Customer Advocacy Leadership

Interdepartmental Collaboration

Advanced Training

Education

High School Diploma

Bachelor's degree and/or 5+ years experience in corporate services

Job description

FCC | CLC - Registered Agent Solutions Inc. - Wolters Kluwer seeks a Customer Service Coordinator (Registered Agent) to support key clients and internal teams with expert coordination of corporate services, filings, and documentation.

Hybrid role with nationwide opportunities; you will manage onboarding for major customers, resolve complex inquiries, and partner with departments to ensure accurate filings, timely responses, and exceptional service.