Hybrid Customer Service Pro — Data-Driven Finance Support

NEXGEN TEAM LLC; Portland (OR); Hybrid; USD 36,000 - 48,000; Full time

Benefits offered by this job

Medical

Dental

Vision

401K

Aflac

Pre-paid legal

Long Term Disability

Life Insurance

Employee Assistance Program

PTO

Job summary

Carson is hiring a Customer Service Representative – Cardlock in NW Portland for a hybrid role (3 days from home, 2 in the office). You will support the finance team with data entry, order processing, and cross-department coordination to ensure accurate, timely customer service.

The ideal candidate has data entry experience, strong communication, and the ability to manage multiple tasks in a fast-paced environment. Background checks and DMV/drug screens are part of the process.

Qualifications

• Minimum two years of data entry experience.
• Call Center experience preferred.
• Strong customer service skills.
• Able to juggle multiple tasks in a high-volume department.
• Able to work within a team environment.
• Highly organized, detail oriented, self-starter with a can-do attitude.
• Excellent written and verbal communication skills.
• Ability to manage time, priorities and meet deadlines.
• Superior follow-up skills.

Responsibilities

• Perform data entry and order processing to support daily operations.
• Interact daily with new and existing accounts and coordinate with other departments.
• Support day-to-day administrative operations within the finance team.
• Ensure accurate and timely data entry to maintain records and reporting.

Skills

Data entry

Customer service

Call center

Time management

Teamwork

Communication

Microsoft Office

ERP software

Attention to detail

Tools

Microsoft Office Suite

ERP Software

Job description

Carson is hiring a Customer Service Representative – Cardlock in NW Portland for a hybrid role (3 days from home, 2 in the office). You will support the finance team with data entry, order processing, and cross-department coordination to ensure accurate, timely customer service.

The ideal candidate has data entry experience, strong communication, and the ability to manage multiple tasks in a fast-paced environment. Background checks and DMV/drug screens are part of the process.