Hybrid Customer Service & Order Support Specialist

Masterman's, LLP; Friendly (MD); Hybrid; USD 19,320 - 27,517; Full time

Benefits offered by this job

401(k)

401(k) matching

Dental Insurance

Health Insurance

On-the-job-training

Paid time off

Job summary

A service-oriented company in Maryland is seeking a Customer Service Specialist. The ideal candidate will have a friendly personality and basic computer skills. Responsibilities include answering calls, assisting customers with orders, and managing web inquiries. Extensive training is provided, and employees can work hybrid or in the office. Starting pay is $17.00 per hour with various benefits including 401(k) and health insurance.

Qualifications

• Customer service experience a plus but not required.

Responsibilities

• Answer incoming calls.
• Assist customers with placing orders and answering questions.
• Manage incoming web orders and emails.
• Do research on products, pricing, and availability.
• Assist walk-in customers.
• Work with the Sales Department.

Skills

Friendly personality

Basic computer skills

Job description

A service-oriented company in Maryland is seeking a Customer Service Specialist. The ideal candidate will have a friendly personality and basic computer skills. Responsibilities include answering calls, assisting customers with orders, and managing web inquiries. Extensive training is provided, and employees can work hybrid or in the office. Starting pay is $17.00 per hour with various benefits including 401(k) and health insurance.