Hybrid Customer Service & Order Specialist

Rust-Oleum; Beachwood (OH); Hybrid; USD 48,000 - 54,000; Full time

Benefits offered by this job

Health insurance

Paid holidays

401(k) with company match

Job summary

Rust-Oleum is looking for a Customer Service Specialist in Beachwood, Ohio. This role involves providing exceptional support to customers including answering inquiries, processing orders, and resolving issues. The ideal candidate will have at least 2 years of experience in a high-volume call center environment and possess strong communication and Microsoft Office skills.

The position offers a hybrid work model and a base salary range between $48,000 and $54,000, along with comprehensive benefits including health insurance and a retirement plan.

Qualifications

• Minimum of 2 years of customer service experience in a high-volume call center.
• Ability to communicate clearly in a professional manner.
• Strong Microsoft Office skills.

Responsibilities

• Respond to customer inquiries through calls, emails, and faxes.
• Accurately process and key orders into the system.
• Troubleshoot issues related to orders and delivery.

Skills

Customer service proficiency

Verbal and written communication

Proficiency with Microsoft Office

Education

High school diploma or GED

Tools

SAP

Job description

Rust-Oleum is looking for a Customer Service Specialist in Beachwood, Ohio. This role involves providing exceptional support to customers including answering inquiries, processing orders, and resolving issues. The ideal candidate will have at least 2 years of experience in a high-volume call center environment and possess strong communication and Microsoft Office skills.

The position offers a hybrid work model and a base salary range between $48,000 and $54,000, along with comprehensive benefits including health insurance and a retirement plan.