End-to-End Order & Customer Care Specialist

Rust-Oleum; St. Louis (MO); On-site; USD 35,000 - 50,000; Full time

Benefits offered by this job

Comprehensive benefits package

401K plan with company match

Retirement pension plan

Job summary

Rust-Oleum is seeking a Customer Service Representative in St. Louis, MO to enhance customer experience through effective order management. You'll oversee the full order lifecycle from entry to billing, ensuring exceptional service and accuracy.

The ideal candidate should have a high school diploma and at least 1 year of customer service experience. Offering a supportive environment with a comprehensive benefits package, Rust-Oleum values diversity and encourages all qualified candidates to apply.

Qualifications

• Minimum of 1 year of customer service experience.
• High School diploma or equivalent.

Responsibilities

• Accurately enter and manage customer orders from multiple channels.
• Coordinate production, scheduling, and shipments.
• Monitor order progress and communicate updates to customers.
• Collaborate with production to resolve issues.
• Process returns and credit memos efficiently.

Skills

Customer service experience

Order management

Communication skills

Problem-solving

Education

High School diploma or equivalent

Job description

Rust-Oleum is seeking a Customer Service Representative in St. Louis, MO to enhance customer experience through effective order management. You'll oversee the full order lifecycle from entry to billing, ensuring exceptional service and accuracy.

The ideal candidate should have a high school diploma and at least 1 year of customer service experience. Offering a supportive environment with a comprehensive benefits package, Rust-Oleum values diversity and encourages all qualified candidates to apply.