Hybrid Customer Service & Estimator — Drive Projects & Growth

Lumber Suppliers - Champaign; Illinois; Hybrid; USD 45,000 - 75,000; Full time

Job summary

Lumber Suppliers - Champaign in Champaign, IL is seeking a Customer Service & Estimator Representative to support frontline engagement and commercial project estimating. This hybrid role blends customer service with technical estimating duties to drive residential & commercial sales growth.

The ideal candidate is proactive, detail-oriented, and comfortable in a fast-paced environment, with opportunities for growth into sales or leadership, reflecting our “Make Money and Have Fun!” culture.

Qualifications

• Minimum 1–2 years of customer service experience or equivalent.
• Ability to read blueprints, specifications, and project documents for accurate estimates.
• Experience using ERP/CRM systems to process orders and manage customer data.

Responsibilities

• Deliver excellent customer service via phone, email, and in person.
• Assist walk-in customers with counter sales and guidance.
• Prepare estimates by reviewing drawings and project docs; generate quotes.

Skills

Customer service

Estimating

ERP/CRM software

Tools

PlanSwift

Job description

Lumber Suppliers - Champaign in Champaign, IL is seeking a Customer Service & Estimator Representative to support frontline engagement and commercial project estimating. This hybrid role blends customer service with technical estimating duties to drive residential & commercial sales growth.

The ideal candidate is proactive, detail-oriented, and comfortable in a fast-paced environment, with opportunities for growth into sales or leadership, reflecting our “Make Money and Have Fun!” culture.