Hybrid Customer Service Associate (Remote/Home & In-Store)

Steinhafels; Waukesha (WI); Híbrido; USD 40.000 - 52.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Employee discount

Health & dental insurance

401(k)

Descripción de la vacante

Steinhafels is seeking a full-time Customer Service Associate at our Waukesha store. The role includes 2–4 in-store shifts per month and, when not in-store, work from a southeastern Wisconsin home.

Responsibilities include assisting customers in-person and over the phone, informing them about order actions (parts, exchanges, deliveries), and resolving issues promptly. Excellent communication is essential.

Formación

• Must be computer literate, dependable, and have exceptional communication and customer service skills.

Responsabilidades

• Assist customers in-person and over the phone regarding orders.
• Troubleshoot and resolve customer issues and complaints promptly.

Conocimientos

Computer literacy

Dependable

Communication skills

Customer service skills

Descripción del empleo

Steinhafels is seeking a full-time Customer Service Associate at our Waukesha store. The role includes 2–4 in-store shifts per month and, when not in-store, work from a southeastern Wisconsin home.

Responsibilities include assisting customers in-person and over the phone, informing them about order actions (parts, exchanges, deliveries), and resolving issues promptly. Excellent communication is essential.