Sales Supervisor

Steinhafels; Oak Creek (WI); On-site; USD 45,000 - 60,000; Full time

Job summary

Steinhafels in Oak Creek, WI is seeking a Sales Supervisor to work with Store and Sales Managers and learn the business by assisting customers in selecting furniture, arranging financing and coordinating delivery. The role includes cross training in customer service, distribution operations, billing, HR, merchandising and other key areas.

The position emphasizes strong people leadership, event setup, and ensuring store standards are met.

Qualifications

• Ability to motivate, communicate and train employees.
• Must be able to complete required reports on time.
• Requires good organizational skills.
• Flexible schedule; days, nights and weekends required.
• Relocation ability may be required.

Responsibilities

• Guide customers in selecting furniture, arranging financing and delivery.
• Open and close the store ensuring every detail.
• Keep the sales floor maintained with well trained Sales Associates.
• Handle sales conflicts promptly to resolve them.
• Observe staff to coach for success.
• Direct staff in setup of new sales events.
• Participate in operational support of all store aspects including cleaning and merchandising.
• Sell to meet minimum acceptable sales standards.
• All other duties as assigned.

Skills

Motivate employees

Communicate effectively

Train employees

Job description

Overview

Steinhafels is currently recruiting a Sales Supervisor. This position would work alongside Steinhafels' Store and Sales Managers to learn how to successfully execute the mission statement by helping customers make their homes more beautiful. The Sales Supervisor will be fully trained as a sales associate and will also receive cross training in customer service, warehouse distribution operations, billing, human resources, merchandising, and other key areas of the business.

Steinhafels, founded in 1934, is an employee-owned, family-run company. Our associates have voted us a Top Workplace in Southeastern Wisconsin 10 times! With our positive company culture and strong focus on work-life balance for our associates, we continue to be an employer of choice and are looking to add to our dynamic team. Based on eligibility, we offer many great benefits including a fantastic employee discount, paid training, paid time off, paid holidays, health & dental insurance, 401(k), participation in our Employee Stock Ownership Plan, and more.

Responsibilities

Primary duties:

• Work with customers to guide them in selecting furniture, arranging financing and setting up delivery


• Open and close the store ensuring every detail has been accomplished


• Keep the sales floor maintained with well trained Sales Associates who uphold our standards


• Handles sales conflicts in a timely manner with the goal to resolve


• Observes sales staff to better coach a successful staff


• Direct the staff in setup of new sales events


• Participating in and directing associates in the operational support of all aspects of the store including but not limited to cleaning and merchandising


• Required to sell minimum acceptable sales standard as assigned


• All other duties as assigned

Qualifications

Position Requirements:

• Requires the ability to motivate, communicate and train employees


• Must be able to complete required reports on time as assigned


• Requires good organizational skills


• Flexible schedule; days, nights and weekends will be required. Must be available for big sales events and holidays


• Ability to relocate