Hybrid Customer Engagement Program Coordinator - Growth Path

Spotlight AR, LLC; Kansas City (MO); Hybrid; USD 52,000 - 60,000; Full time

Benefits offered by this job

Hybrid work model

Career growth opportunities

Job summary

Spotlight AR, LLC in Kansas City, MO is seeking an entry-level Program Coordinator to support Program Managers in executing customer review campaigns, keeping outreach logistics on track, and ensuring every client program hits its targets on time.

You will learn the full review sourcing lifecycle while owning day-to-day execution that keeps client programs moving. Growth to Program Manager within 18–24 months is expected.

Qualifications

• Bachelor's degree or 1-2 years of relevant experience in business, marketing, communications, or a related field.
• Growth path: successful Program Coordinators are promoted to Program Manager within 18-24 months.
• Hybrid work arrangement in Kansas City, MO.

Responsibilities

• Coordinate outreach logistics, build reviewer contact lists, and track status to keep campaigns on schedule.
• Respond quickly to time-sensitive campaign needs and adhere to deadlines and KPIs.
• Pull and organize review data from platforms, tracking metrics like volume and ratings.
• Create dashboards and client-ready reports to support monthly updates and recommendations.
• Prepare status updates, meeting agendas, and follow-up notes under a Program Manager.
• Schedule multi-party meetings and review client-facing materials for accuracy.

Skills

Organization

Clear communication

Analytical mindset

Collaborative energy

Education

Bachelor's degree

Tools

Excel

Dashboards

Job description

Spotlight AR, LLC in Kansas City, MO is seeking an entry-level Program Coordinator to support Program Managers in executing customer review campaigns, keeping outreach logistics on track, and ensuring every client program hits its targets on time.

You will learn the full review sourcing lifecycle while owning day-to-day execution that keeps client programs moving. Growth to Program Manager within 18–24 months is expected.