Hybrid Customer Account Manager – Packaging Solutions

Professions Inc; Wheeling (IL); Hybrid; USD 70,000 - 90,000; Full time

Benefits offered by this job

Competitive compensation

Collaborative culture

Opportunities for growth

Job summary

Professions Inc is seeking a Customer Account Manager for their team in Wheeling, IL. The ideal candidate will thrive in a fast-paced environment and work cross-functionally to ensure exceptional customer experiences.

With 5+ years in Customer Service or Account Management, you will be the main point of contact for customers, managing projects from start to finish and ensuring satisfaction through effective communication and coordination across departments.

This role offers competitive compensation, benefits, and the opportunity to work in a collaborative culture.

Qualifications

• 5+ years of experience in Customer Service, Account Management, or Inside Sales.
• Strong communication and organizational skills to manage multiple priorities.
• Comfortable using Microsoft Office and ERP/CRM systems.

Responsibilities

• Serve as the main point of contact for assigned customers.
• Partner with Field Sales to manage existing accounts and onboard new business.
• Coordinate with internal teams for product availability and on-time delivery.

Skills

Customer Service

Account Management

Communication

Organizational Skills

Tech-savvy

Tools

Microsoft Office

ERP/CRM systems

Job description

Professions Inc is seeking a Customer Account Manager for their team in Wheeling, IL. The ideal candidate will thrive in a fast-paced environment and work cross-functionally to ensure exceptional customer experiences.

With 5+ years in Customer Service or Account Management, you will be the main point of contact for customers, managing projects from start to finish and ensuring satisfaction through effective communication and coordination across departments.

This role offers competitive compensation, benefits, and the opportunity to work in a collaborative culture.