Direct Customer Service Representative

Amplify Marketing Group; Washington; On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

Company funded travel opportunities

Cross training in sales, marketing, &

Job summary

Amplify Marketing Group is seeking a full-time Customer Service Representative in Washington to meet with potential customers, provide product and service details, and help expand company outreach.

This entry-level role emphasizes customer experience, brand loyalty, and collaboration with the sales team, with full paid training and opportunities for merit-based promotions.

Qualifications

• High school diploma or equivalent; some college is preferred.
• 1+ years of experience in a Customer Service, Marketing, or similar customer-facing role is PLUS.
• Excellent communication skills, both verbal and written.
• Positive attitude and team player mindset.

Responsibilities

• Act as the initial point of contact; meet with customers in assigned territories.
• Respond to potential customers with inquiries about products and services, as well as other customer service-related inquiries.
• Collaborate with our internal sales team to identify sales opportunities for both new and existing accounts.
• Engage in internal training programs to enhance your knowledge of new and existing product offerings.

Skills

Communication

Customer service

Teamwork

Education

High school diploma or equivalent

Some college preferred

Job description

Job Description

We are looking for a full-time Customer Service Representative to join our growing team! The primary responsibility of this entry-level role is to meet with potential customers to expand company outreach. The CSR will provide thorough information regarding products and services to ensure ongoing business relationships. The ideal candidate will strive to enhance the customer experience and promote brand loyalty.

Responsibilities:

• Act as the initial point of contact; meet with customers in assigned territories.
• Respond to potential customers with inquiries about products and services, as well as other customer service-related inquiries.
• Collaborate with our internal sales team to identify sales opportunities for both new and existing accounts.
• Engage in internal training programs to enhance your knowledge of new and existing product offerings.

The ideal candidate will have:

• High school diploma or equivalent; some college is preferred.
• 1+ years of experience in a Customer Service, Marketing, or similar customer-facing role is PLUS.
• Excellent communication skills, both verbal and written.
• Positive attitude and team player mindset.

Company Benefits:

• Company funded travel opportunities.
• Cross training in sales, marketing, and business.
• Full paid, comprehensive training.
• Merit-based promotions.