Hybrid Creative Agency Project & Operations Lead

FUEL; Greenville (SC); Hybrid; USD 65,000 - 90,000; Full time

Benefits offered by this job

Health & Wellness Insurance

Employer-Paid Life Insurance

401(k) Retirement Plan

Paid Time Off & Holidays

Modern tech stack: Google Workspace,,?

Job summary

FUEL, a boutique, 100% female-owned brand-building agency in Greenville, SC, seeks a mid-career Creative Agency Project Manager to own the operational engine room. You will bridge Project Management and Account Management, shaping processes, implementing AI/automation, and maintaining Basecamp as the single source of truth.

You’ll lead timing, resources, and delivery while partnering with leadership to ensure profitable outcomes and high-quality creative briefs across client work.

Qualifications

• 3–5+ years of dedicated project management experience within a creative agency, branding boutique, or digital marketing agency.
• Competency utilizing Basecamp (or platforms like Monday.com/Asana) and Google Workspace.
• Enthusiasm for software integrations, digital shortcuts, and leveraging AI technologies to optimize workflows.
• Outstanding written and verbal communication; comfortable managing vendor expectations and flagging scope creep.
• Strong alignment with FUEL's core values: Excellence, Empathy, Curiosity, Proactivity, Positivity, Accountability.

Responsibilities

• Develop meticulous project plans, track burn rates, and protect agency margins.
• Administer Basecamp, establish task dependencies, and integrate AI tools to reduce manual work.
• Coordinate freelance contractors, manage daily tasking, and draft contractor SOWs.
• Lead weekly internal huddles and partner with Account Managers on quality control against briefs.
• Manage asset handoffs, QA workflows, and post-project retrospectives.

Skills

Project Management

Automation Mindset

Assertive Communication

Values Alignment

Agency Experience

Tools

Basecamp

Google Workspace

Monday.com

Asana

Job description

FUEL, a boutique, 100% female-owned brand-building agency in Greenville, SC, seeks a mid-career Creative Agency Project Manager to own the operational engine room. You will bridge Project Management and Account Management, shaping processes, implementing AI/automation, and maintaining Basecamp as the single source of truth.

You’ll lead timing, resources, and delivery while partnering with leadership to ensure profitable outcomes and high-quality creative briefs across client work.