Creative Agency Project Manager

FUEL; Greenville (SC); Hybrid; USD 65,000 - 90,000; Full time

Benefits offered by this job

Health & Wellness Insurance

Employer-Paid Life Insurance

401(k) Retirement Plan

Paid Time Off & Holidays

Modern tech stack: Google Workspace,,?

Job summary

FUEL, a boutique, 100% female-owned brand-building agency in Greenville, SC, seeks a mid-career Creative Agency Project Manager to own the operational engine room. You will bridge Project Management and Account Management, shaping processes, implementing AI/automation, and maintaining Basecamp as the single source of truth.

You’ll lead timing, resources, and delivery while partnering with leadership to ensure profitable outcomes and high-quality creative briefs across client work.

Qualifications

• 3–5+ years of dedicated project management experience within a creative agency, branding boutique, or digital marketing agency.
• Competency utilizing Basecamp (or platforms like Monday.com/Asana) and Google Workspace.
• Enthusiasm for software integrations, digital shortcuts, and leveraging AI technologies to optimize workflows.
• Outstanding written and verbal communication; comfortable managing vendor expectations and flagging scope creep.
• Strong alignment with FUEL's core values: Excellence, Empathy, Curiosity, Proactivity, Positivity, Accountability.

Responsibilities

• Develop meticulous project plans, track burn rates, and protect agency margins.
• Administer Basecamp, establish task dependencies, and integrate AI tools to reduce manual work.
• Coordinate freelance contractors, manage daily tasking, and draft contractor SOWs.
• Lead weekly internal huddles and partner with Account Managers on quality control against briefs.
• Manage asset handoffs, QA workflows, and post-project retrospectives.

Skills

Project Management

Automation Mindset

Assertive Communication

Values Alignment

Agency Experience

Tools

Basecamp

Google Workspace

Monday.com

Asana

Job description

About FUEL

FUEL is a boutique, 100% female-owned brand-building agency based in Greenville, SC. Over the past 15 years, we have launched 97 brands, won 36 AAF awards, and provided 19 community grants. We partner with mid-market firms and growing SMBs, applying our proprietary methodology—The Brand Foundation™—to guide brand strategy, identity design, website UX, and digital marketing execution.

About The Role

We are seeking a tech-forward, mid-career Creative Agency Project Manager to own our operational engine room. This role draws a clean line between Project Management and Account Management, enabling Account Managers to focus on strategy and client growth while you own project schedules, resources, and delivery. You will act as an operational architect with full backing from agency leadership to design processes, implement AI/automations, and maintain Basecamp as our central source of truth.

Key Responsibilities

• Operations & Margin Protection: Build meticulous project plans, track burn rates, and protect agency profit margins.
• Workflow Architecture & AI: Administer Basecamp, establish task dependencies, and integrate AI/automation tools to remove manual waste.
• Resource & Contractor Operations: Coordinate freelance contractors, manage daily tasking, and draft contractor Statements of Work (SOWs).
• Internal Huddles & Quality Gates: Lead weekly internal huddles ("Team Therapy"), partner with Account Managers on quality control against creative briefs, and co-lead weekly client updates.
• Launch Coordination: Manage asset handoffs, QA workflows, and internal retrospectives for projects.

Qualifications

• Agency Experience: 3–5+ years of dedicated project management experience within a creative agency, branding boutique, or digital marketing agency.
• Platform & Tech Acuity: Competency utilizing Basecamp (or platforms like Monday.com/Asana) and Google Workspace. Experience building complex work breakdown structures with cascading task rules is a major plus.
• Automation Mindset: An explicit enthusiasm for software integrations, digital shortcuts, and leveraging AI technologies to optimize workflows.
• Assertive Communication: Outstanding written and verbal command; inherent comfort with introducing healthy urgency to internal teams, managing vendor expectations, and flagging scope creep.
• Values Alignment: Wholehearted alignment with FUEL's core values: Excellence, Empathy, Curiosity, Proactivity, Positivity, and Accountability.

What We Offer (Perks & Benefits)

At FUEL, we believe that driving impact requires a foundational investment in our team's peace of mind, health, and future. We offer a robust benefits package designed to support you both inside and outside of work:

• Health & Wellness: Medical, dental, and vision insurance coverage to keep you and your family healthy.
• Employer-Paid Life Insurance: Fully covered life insurance policy to ensure long-term financial peace of mind.
• Retirement Security: 401(k) retirement plan to help you confidently build and invest in your future.
• Work-Life Balance: Generous paid time off (PTO) and observed paid holidays, ensuring you have the dedicated time to unplug, recharge, and step away from work.
• Modern Tech Stack: We don't do bureaucratic administrative overhead. You’ll be equipped with modern, industry-leading collaboration tools including Google Workspace, Slack, and Basecamp, built to support asynchronous communication and high operational velocity.

Agency Logistics

• Hours: Monday–Thursday: 8:30 AM – 5:30 PM EST; Friday: 8:30 AM – 12:00 PM EST.
• Location: Hybrid out of our Greenville, SC hub.